Aracely did a good job on my mom’s hair. However, when I requested her to cut my hair in curtain bangs, she cut a big chunk of my front hair. Also, we didn’t have good experience with the owner- Linda (who does give mean girl vibes). Overall, the work done here is average.Services: Haircut
Jillian Favor
Nov 2022
Poor customer service. I put down an $80 deposit for the appointment. Come the day of the appointment, my car doesn't start and I have no way of making it to the appointment. I call them to reschedule. They asked me to put down yet another $80 deposit. I asked if I could pay half the deposit this time, due to having to reschedule because of a my car and because they already had my $80. They responded to me saying "come back when you can pay the full deposit". They refused to work with me in any way, after taking an $80 nonrefundable deposit. Had I gone through and rescheduled, I would have paid $80 for the first deposit, $80 for the 2nd deposit and probably around $150 for the hilights i wanted. That comes out to $310 spent. At least I only spent $80 for the poor service.
Kaitlyn Cantu
Sep 2022
DO NOT waste your time or money here. I just want to warn and bring awareness to my unfavorable experience at The Powder Room. Not only did I receive very unprofessional and "mean girl" demeanor from most of the staff especially the owner herself, Linda, but also I'm highly unsatisfied with the quality and results from their work. I was referred this place by a friend, and so I decided to make an appointment with Ashley (Linda's protege) on Wednesday (08/24/22) at 10am... So once I arrived Ashley took me to her chair I re-informed her of my request which was to add in highlights at the crown of my head, so my roots could blend in with my grown out and previous blonde I had in my entire hair. Once she began the process putting on the foil, she then took me to the rinse out bowl which I laid there for over 2 hours, and I told her about the discomfort I was experiencing on my neck from laying down, but she didn't seem to care or even fix the problem I was experiencing. In the meantime while Ashley had many other clients she was consolidating between, and every single one of them she was focusing on were able to get in and out of the salon within a timely manner while I was still laying there. So then, a girl named Shelby finally rinses me out and takes me to the "wooden bar" where Ashley would meet me to put toner in my hair. Ashley was not present so again I just sat and waited there for so long that Shelby decided to help out again which I thanked her numerous times because she was giving me the most care and attention. So Shelby sectioned off my hair for Ashley to begin the toner process. Then Ashley evaluated my hair and again needed some assistance from Linda.... So Ashley asked Linda since there's different colors could she put the one toner that she was putting on the top of my hair, could she also put it on the bottom of my hair so my entire head could be all one and thorough. However, Linda responded with a very condescending message basically insinuating that my previous hair color was not their mess to fix so to not even worry about putting anything on the grown out blonde of my older hair. So she told Ashley if I wanted to have the extra toner, it would be an additional 30 which I didn't mind. From the results of my hair at that point, I clarified that I didn't want three different colors in my hair so I requested to replace my blow out charge with the second toner charge. AGAIN, she began the toning process and took me to the rinse out bowl and she calls Linda for help because she stated that she sees orange and green colors in my hair which I was already freaking out about because her and Linda didn't seem to know what was resulting from my hair. At this point it was 3:30 and I was so frustrated with the service and quality of the salon because I expected so much more and they didn't seem to acknowledge me but again I'm just stating my own personal experience for having to pay $250+ for results that I absolutely hate.Service: Hair coloring
Cantukaitlyn ..
Aug 2022
DO NOT waste your time or money here. I just want to warn and bring awareness to my unfavorable experience at The Powder Room. Not only did I receive very unprofessional and "mean girl" demeanor from most of the staff especially the owner herself, Linda, but also I'm highly unsatisfied with the quality and results from their work. I was referred this place by a friend, and so I decided to make an appointment with Ashley (Linda's protege) on Wednesday (08/24/22) at 10am... So once I arrived Ashley took me to her chair I re-informed her of my request which was to add in highlights at the crown of my head, so my roots could blend in with my grown out and previous blonde I had in my entire hair. Once she began the process putting on the foil, she then took me to the rinse out bowl which I laid there for over 2 hours, and I told her about the discomfort I was experiencing on my neck from laying down, but she didn't seem to care or even fix the problem I was experiencing. In the meantime while Ashley had many other clients she was consolidating between, and every single one of them she was focusing on were able to get in and out of the salon within a timely manner while I was still laying there. So then, a girl named Shelby finally rinses me out and takes me to the "wooden bar" where Ashley would meet me to put toner in my hair. Ashley was not present so again I just sat and waited there for so long that Shelby decided to help out again which I thanked her numerous times because she was giving me the most care and attention. So Shelby sectioned off my hair for Ashley to begin the toner process. Then Ashley evaluated my hair and again needed some assistance from Linda.... So Ashley asked Linda since there's different colors could she put the one toner that she was putting on the top of my hair, could she also put it on the bottom of my hair so my entire head could be all one and thorough. However, Linda responded with a very condescending message basically insinuating that my previous hair color was not their mess to fix so to not even worry about putting anything on the grown out blonde of my older hair. So she told Ashley if I wanted to have the extra toner, it would be an additional 30 which I didn't mind. From the results of my hair at that point, I clarified that I didn't want three different colors in my hair so I requested to replace my blow out charge with the second toner charge. AGAIN, she began the toning process and took me to the rinse out bowl and she calls Linda for help because she stated that she sees orange and green colors in my hair which I was already freaking out about because her and Linda didn't seem to know what was resulting from my hair. At this point it was 3:30 and I was so frustrated with the service and quality of the salon because I expected so much more and they didn't seem to acknowledge me but again I'm just stating my own personal experience for having to pay $250+ for results that I absolutely hate.
Shivani Patel
Aug 2022
I honestly love this salon. I came here because my hair had gotten really healthy and they never once judged me. They cut the hair beautifully and listened when I couldn't use certain products.Highly recommend this place.Service: Haircut
Rose M.
Aug 2022
I am so happy with my color and cut with Araceli! This was the first time I had done any color and I couldn't have been more satisfied. From check-in to check-out I had the best experience.
Bonita Scales
Aug 2022
Overpriced for haircuts
Annam Saleem
Aug 2022
Before I start, I'd just like to say their stylists are probably very good at what they do, I just never got a chance to experience it. This review is solely based on the lack of professionalism and the service I was received before even my appointment started. I had booked a consultation with a stylist at 2:30pm (which lasts for 15mins) and then another appointment at 2:45pm with the same stylist for a haircut. At about 2:20pm I called the salon to let them know I had a quick emergency and that I won't be able to make my 2:30 appt BUT I will be there by 2:45 for my haircut. Now I remember before i could tell the receptionist that I had an emergency she thought i was just checking in for my 230pm appointment and told me to come on in (which she later denied that she ever said that?♀️) and she said its fine if i can make it at 2:45pm. I get to the salon at 2:46pm and call to checkin and the receptionist tells me that my stylist is running behind and that she wont be ready until maybe 4pm. While im trying to process how my stylist was able to see me just at 2:30 to now not being able to see me until atleast 4pm, the receptionist tells me im welcome to wait until the stylist is done. Now of course i wasn't going to wait an hour and 15mins in my car. And ive been to salon appointments before and maybe had to wait an extra 20 to even 30mins for the stylist but more than an hour is ridiculous. Stylist are always very vocal about how important their time is and that clients should respect it but maybe yall can be a little respectful of the clients time too? Needless to say wont be going back!
Elizabeth Olvera
Aug 2022
These girls know their work!! Such a relaxing place to unwind while they do their magic ❤️
Cassandra Bautista
Aug 2022
Loved my hair by Aracely. It was my first time here for a holiday makeover & she exceed my expectations ! Will be coming back for Touch ups with her.
Reina Carrillo
Aracely did a good job on my mom’s hair. However, when I requested her to cut my hair in curtain bangs, she cut a big chunk of my front hair. Also, we didn’t have good experience with the owner- Linda (who does give mean girl vibes). Overall, the work done here is average.Services: Haircut
Jillian Favor
Poor customer service. I put down an $80 deposit for the appointment. Come the day of the appointment, my car doesn't start and I have no way of making it to the appointment. I call them to reschedule. They asked me to put down yet another $80 deposit. I asked if I could pay half the deposit this time, due to having to reschedule because of a my car and because they already had my $80. They responded to me saying "come back when you can pay the full deposit". They refused to work with me in any way, after taking an $80 nonrefundable deposit. Had I gone through and rescheduled, I would have paid $80 for the first deposit, $80 for the 2nd deposit and probably around $150 for the hilights i wanted. That comes out to $310 spent. At least I only spent $80 for the poor service.
Kaitlyn Cantu
DO NOT waste your time or money here. I just want to warn and bring awareness to my unfavorable experience at The Powder Room. Not only did I receive very unprofessional and "mean girl" demeanor from most of the staff especially the owner herself, Linda, but also I'm highly unsatisfied with the quality and results from their work. I was referred this place by a friend, and so I decided to make an appointment with Ashley (Linda's protege) on Wednesday (08/24/22) at 10am... So once I arrived Ashley took me to her chair I re-informed her of my request which was to add in highlights at the crown of my head, so my roots could blend in with my grown out and previous blonde I had in my entire hair. Once she began the process putting on the foil, she then took me to the rinse out bowl which I laid there for over 2 hours, and I told her about the discomfort I was experiencing on my neck from laying down, but she didn't seem to care or even fix the problem I was experiencing. In the meantime while Ashley had many other clients she was consolidating between, and every single one of them she was focusing on were able to get in and out of the salon within a timely manner while I was still laying there. So then, a girl named Shelby finally rinses me out and takes me to the "wooden bar" where Ashley would meet me to put toner in my hair. Ashley was not present so again I just sat and waited there for so long that Shelby decided to help out again which I thanked her numerous times because she was giving me the most care and attention. So Shelby sectioned off my hair for Ashley to begin the toner process. Then Ashley evaluated my hair and again needed some assistance from Linda.... So Ashley asked Linda since there's different colors could she put the one toner that she was putting on the top of my hair, could she also put it on the bottom of my hair so my entire head could be all one and thorough. However, Linda responded with a very condescending message basically insinuating that my previous hair color was not their mess to fix so to not even worry about putting anything on the grown out blonde of my older hair. So she told Ashley if I wanted to have the extra toner, it would be an additional 30 which I didn't mind. From the results of my hair at that point, I clarified that I didn't want three different colors in my hair so I requested to replace my blow out charge with the second toner charge. AGAIN, she began the toning process and took me to the rinse out bowl and she calls Linda for help because she stated that she sees orange and green colors in my hair which I was already freaking out about because her and Linda didn't seem to know what was resulting from my hair. At this point it was 3:30 and I was so frustrated with the service and quality of the salon because I expected so much more and they didn't seem to acknowledge me but again I'm just stating my own personal experience for having to pay $250+ for results that I absolutely hate.Service: Hair coloring
Cantukaitlyn ..
DO NOT waste your time or money here. I just want to warn and bring awareness to my unfavorable experience at The Powder Room. Not only did I receive very unprofessional and "mean girl" demeanor from most of the staff especially the owner herself, Linda, but also I'm highly unsatisfied with the quality and results from their work. I was referred this place by a friend, and so I decided to make an appointment with Ashley (Linda's protege) on Wednesday (08/24/22) at 10am... So once I arrived Ashley took me to her chair I re-informed her of my request which was to add in highlights at the crown of my head, so my roots could blend in with my grown out and previous blonde I had in my entire hair. Once she began the process putting on the foil, she then took me to the rinse out bowl which I laid there for over 2 hours, and I told her about the discomfort I was experiencing on my neck from laying down, but she didn't seem to care or even fix the problem I was experiencing. In the meantime while Ashley had many other clients she was consolidating between, and every single one of them she was focusing on were able to get in and out of the salon within a timely manner while I was still laying there. So then, a girl named Shelby finally rinses me out and takes me to the "wooden bar" where Ashley would meet me to put toner in my hair. Ashley was not present so again I just sat and waited there for so long that Shelby decided to help out again which I thanked her numerous times because she was giving me the most care and attention. So Shelby sectioned off my hair for Ashley to begin the toner process. Then Ashley evaluated my hair and again needed some assistance from Linda.... So Ashley asked Linda since there's different colors could she put the one toner that she was putting on the top of my hair, could she also put it on the bottom of my hair so my entire head could be all one and thorough. However, Linda responded with a very condescending message basically insinuating that my previous hair color was not their mess to fix so to not even worry about putting anything on the grown out blonde of my older hair. So she told Ashley if I wanted to have the extra toner, it would be an additional 30 which I didn't mind. From the results of my hair at that point, I clarified that I didn't want three different colors in my hair so I requested to replace my blow out charge with the second toner charge. AGAIN, she began the toning process and took me to the rinse out bowl and she calls Linda for help because she stated that she sees orange and green colors in my hair which I was already freaking out about because her and Linda didn't seem to know what was resulting from my hair. At this point it was 3:30 and I was so frustrated with the service and quality of the salon because I expected so much more and they didn't seem to acknowledge me but again I'm just stating my own personal experience for having to pay $250+ for results that I absolutely hate.
Shivani Patel
I honestly love this salon. I came here because my hair had gotten really healthy and they never once judged me. They cut the hair beautifully and listened when I couldn't use certain products.Highly recommend this place.Service: Haircut
Rose M.
I am so happy with my color and cut with Araceli! This was the first time I had done any color and I couldn't have been more satisfied. From check-in to check-out I had the best experience.
Bonita Scales
Overpriced for haircuts
Annam Saleem
Before I start, I'd just like to say their stylists are probably very good at what they do, I just never got a chance to experience it. This review is solely based on the lack of professionalism and the service I was received before even my appointment started. I had booked a consultation with a stylist at 2:30pm (which lasts for 15mins) and then another appointment at 2:45pm with the same stylist for a haircut. At about 2:20pm I called the salon to let them know I had a quick emergency and that I won't be able to make my 2:30 appt BUT I will be there by 2:45 for my haircut. Now I remember before i could tell the receptionist that I had an emergency she thought i was just checking in for my 230pm appointment and told me to come on in (which she later denied that she ever said that?♀️) and she said its fine if i can make it at 2:45pm. I get to the salon at 2:46pm and call to checkin and the receptionist tells me that my stylist is running behind and that she wont be ready until maybe 4pm. While im trying to process how my stylist was able to see me just at 2:30 to now not being able to see me until atleast 4pm, the receptionist tells me im welcome to wait until the stylist is done. Now of course i wasn't going to wait an hour and 15mins in my car. And ive been to salon appointments before and maybe had to wait an extra 20 to even 30mins for the stylist but more than an hour is ridiculous. Stylist are always very vocal about how important their time is and that clients should respect it but maybe yall can be a little respectful of the clients time too? Needless to say wont be going back!
Elizabeth Olvera
These girls know their work!! Such a relaxing place to unwind while they do their magic ❤️
Cassandra Bautista
Loved my hair by Aracely. It was my first time here for a holiday makeover & she exceed my expectations ! Will be coming back for
Touch ups with her.