Reviews

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  • Kaitlin Trenkelbach
    Mar 2026

    Very affordable for our 3 dogs, they are ate good and they played well. Definitely will be using them in the future. We have a very reactive little dog and he was best friends with him instantly.

  • Hal Myhaver
    Mar 2026

    It was groovy. Great service, and a great price.

  • Shelley Blackard
    Feb 2026

    My dogs love going to Stay n Play.

  • Carlos Sanchez
    Dec 2025

    Beware this place is horrible. We bought are German shepherd here and when we pick him up he was so skinny. You could see his rib bones. He came home and he was so hungry and thirsty. Bottom of his mouth was scratched up and testicles were also the same. Not to mention he smelled like he just sat in his own urine. I regret taking my dog here.

  • Rero
    Dec 2025

    Don’t bring your dog here, our dog stayed here and when he was picked up he smelt horrible like he was in his pee for days, he was also so skinny, and thirsty. Our dog was very happy and thick healthy dog. Picked him and up and his ribs are showing. He not the same dog we dropped off. He was crying when we bathed him. He so sad, hungry and thirsty. Please be cautious. So disappointed, sad and angry that we left our dog here. He’s usually a happy dog but he just sad and not himself at all.

  • Alexa Mendoza
    Nov 2025

    My dog has always been a very bark reactive pup despite months of training which always gave me reservations about boarding him. However this place was patient with him and immediately my dog warmed up to them (within minutes of meeting). I've taken him here about 5 different times already if not more and they are always so amazing and so accommodating (which is hard to come by these days). A nice simple place where they want to care for your pup and they sure do a great job at it!

  • Joseph Burrell
    Sep 2025

    I was in a real bind. My dog has some aggression issues, and our vet won't board him anymore because of this. I called this place the day before I had to leave town, and the owner was very accommodating, I didn’t even realize I had called way past business hours. He said to bring my dog by in the morning to see how he'd do. My dog went right up to him without any hesitation. When I came to pick him up, his tail was wagging, and he looked relaxed on his walk. It's hard to find a place willing to handle my dog and I normally have to drive over an hour away. I'll absolutely be a repeat customer.

  • Blair Morrow
    May 2025

    Wouldn't even let me inside to see the facility!
    Against their policies, so I canceled.
    Looks trashed

  • Angela Robberson
    May 2025

    My dog Bently seems to love going here. He is very large and most places are intimidated by him, but he goes to whoever is there to greet us and is so excited to go in. He sleeps so hard when he comes home from all the play, I love that they let him play with other dogs because he is so playful. I haven’t seen inside which is a bummer. But Bently seems to love going and they are very accommodating even when I mess up the reservation.

  • Sal Cardenas
    Jan 2025

    Went to front door, no one answered. I could hear dogs barking but never got a response. Just didn’t seem very professional

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Stay N Play Pet Place

603 Tori Rd, Richmond

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Hours

Monday: 9AM - 4PMTuesday: 9AM - 4PMWednesday: 9AM - 4PMThursday: 9AM - 4PMFriday: 9AM - 4PMSaturday: 9AM - 4PMSunday: 9AM - 4PM