About Visionworks Richardson
Visionworks Richardson is a well-regarded optical retailer known for its commitment to providing a superior customer experience. Customers appreciate the friendly and attentive service from staff members like Loni, who allows them to browse without hovering but is always available to answer questions. Many reviews highlight the professionalism and attention to detail in delivering high-quality eyewear, making it a recommended place for both glasses and contact lenses. The store offers a wide selection of eyewear for men, women, and children, including designer brands like Ray-Ban and prescription sunglasses. The facility is well maintained, and customers have noted a decent selection of glasses. Recently, several customers expressed satisfaction with their experiences at Visionworks Richardson, emphasizing the pleasant and patient demeanor of the staff. Many found the employees to be engaging, informative, and helpful throughout their visits. Despite some concerns about a staff member's behavior during a recent visit, most reviews reflect positive experiences, reinforcing the overall quality of service received. The store also accepts numerous vision insurance plans, making it an accessible choice for eye care needs. Regular eye exams for adults and children are encouraged, highlighting the importance of eye health. Overall, Visionworks Richardson is recognized for its quality products and dedicated service, with many customers expressing gratitude for the help they received.
Great experience! I forgot the young lady's name, but she was awesome the first time I came in last year to buy glasses so I came back again this year for lense replacement on another set I had. She even went above and beyond to show me how to replace the nose pads. Great service and definitely 5 stars!
Loni was incredible. She allowed us to browse without hovering but was always available to answer any and all questions. She was thorough and helped with everything we needed during checkout
The facility is overall well maintained and they have a decent selection of glasses.
I went to the Richardson location on 12/10, until it closed. The two female employees were absolutely pleasant and patient. They were engaging, super informative & helpful the entire time I was there. I work in customer service myself and they were perfect in every way. Great experience.
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Thank you!!