I took my 17 year old daughter to the red oak driving school to take her driving test which she passed. Then I paid an extra $30, on top of the $70 I paid for the test, to 'skip the line' as they call it. That is so that we wouldn't have to go to the DPS to get her actual license. They are supposed to upload all of the information to the state then the state would email my daughter her temporary driver's license while the hard copy would be mailed to her in less than two weeks. Well, the next day I had to go all of the way back to the driving school because they needed an envelope they had given me. Five and a half weeks later still no email from state or license. NOTHING! I went to the DPS office here in Waxahachie and they told me that the information was not filed correctly and that if I hadn't have gone in my daughter would have never received her license. Not only have I wasted time and effort trying to get my daughter her license she went from being very excited very depressed because she still couldn't drive. Of course, I informed the owner of this school and finally he said that he would issue me a refund for the $30 while still saying that they had done everything correctly. A week and a half later now I have contact the owner again because I have not received the promised refund and he said that I have to go back to the school to get the refund in person. He didn't say that a week and a half ago so why now? Seems easy enough to him I guess for me to take more time out of my day to drive back to red oak but my time is more valuable than that and I'm tired of getting treated like this by him.
Do yourself a favor and AVOID this business.
About Red Oak Driving School
Red Oak Driving School provides a great driving experience for students. Parents praise the school's excellent customer service and welcoming atmosphere. The owner, Shane Myers, and staff are described as insightful, responsive, upbeat, patient, professional, friendly, and nice. Teachers are calm and encouraging, and point out weaknesses after drive time so students can work on them.
The school is considered affordable, and instructors are dedicated to helping students learn and pass their driving tests. Staff take time for all your needs and make sure you get everything you need. Many families recommend Red Oak Driving School to others, planning to return when their younger children are old enough.
Reviews
My grandson got there on time didn’t have to wait long and he said the teacher was very on point with his teaching . That meant a lot to him
Great customer service. Great teachers. The owner and all staffs are very friendly. During the drive time, the teachers are so calm and encouraging and I like how they point out your weaknesses at the end of your drive time to be able to work on it. Thank you all so much. I had fun and it was very nice meeting all of you.
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Hours
Monday 4 - 7PM
Tuesday 4 - 7PM
Wednesday 4 - 7PM
Thursday 4 - 7PM
Friday 4 - 7PM
Saturday 10AM - 2PM
Sunday Closed
Location
213 S, TX-342 Ste 105, Red Oak, TX 75154
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