Matco Services

Matco Services is a family-owned heating, ventilation, and air conditioning (HVAC) company based in Prosper, TX, that has been serving the local community since 1974. With a fleet of fully-stocked trucks, Matco provides state-of-the-art HVAC installation, maintenance, and heating and air conditioning repair for commercial and residential customers throughout the Dallas/Fort Worth Area. The company is known for its commitment to prolonging the life of HVAC systems rather than pushing for new sales. Customers appreciate how the staff thoroughly responds to questions, addresses concerns, and ensures they understand their systems.

One customer, who has been with Matco for 22 years, praised the company's efforts to keep their 25-year-old system running with regular visits in the Spring and Autumn. When the system finally needed to be replaced, Matco offered options, prices, and recommendations, making the process seamless. Recently, the company installed an additional HVAC unit in a warehouse building, responding promptly, coordinating smoothly with other trades, and completing the project on time.

Another client experienced heat not coming on and called Matco. The technician, Santiago Salina, diagnosed the problem and provided a solution, checking on the price and making the customer feel satisfied with the service. Santiago's old-school approach and dedication to doing the job right were highly valued.

A different customer had a positive experience with technician Kamron, who was courteous and professional while servicing their heating units. They highly recommended Matco for HVAC services.

Additionally, customers have noted that employees are knowledgeable and professional, providing clear explanations and a comprehensive understanding of their units. Overall, Matco Services is a reputable HVAC company that prioritizes customer satisfaction and delivers quality service whether for maintenance or replacement.