About Carpet Tech
Carpet Tech is a reputable business in Collin County, known for its comprehensive cleaning and restoration services. They offer a variety of services, including cleaning for carpets, rugs, and hard surfaces like tile, grout, hardwood, and stone floors. They also provide air duct cleaning to improve indoor air quality and 24/7 emergency flood cleanup. Customers have praised Carpet Tech for their excellent customer service, with staff who are focused on finding solutions to meet their needs. The team, including Cody and representatives like Ericka, are commended for being upfront, honest, and friendly, without attempting to upsell unnecessary services. Carpet Tech's technicians, such as Bryan and Noah, have been noted for their exceptional work, with one customer expressing great satisfaction with the phenomenal job they did cleaning their carpets. The team is described as going above and beyond, providing detailed explanations and a pleasant demeanor that even a dog appreciated. Carpet Tech's commitment to their community is evident in their dedication to providing expertise and effective services to every customer. They are open to second chances and are sensitive to the needs of their clients, making them a trusted and highly recommended choice for cleaning and restoration services.
Carpet Tech is a CLASS Act company! Beginning with the customer service team, to our Account rep (Ericka) to the technician...each person was focused on providing a solution for both our carpet and furniture cleaning needs. Thank you for helping Teresa's House Assisted Living & Memory Care and our URGENT requests. AND, thank you also for being aware and sensitive to our TH friends while onsite. We are happy to give you a 5 star review & highly recommend your team!
Cody and the team from Carpet Tech was awesome! Great customer service and super friendly. Cody walked me through my options and didn’t try to upsell me on things I didn’t need. Just super upfront and honest, the way it should be!
Second Chances are God’s way of righting a situation! Carpet Tech sent Bryan and Noah to clean my carpets and they did a PHENOMENAL JOB! I’m very satisfied with the work, details, and explanations I received. The guys went above and beyond and I’m very happy I didn’t let a misunderstanding prevent me from reaching out a second time. We as consumers make some problems bigger than what they truly are. I’m grateful for do-overs! We got it right and I can’t be more pleased! My dog even wanted to leave with Noah! ? That’s how pleasant and sweet the guys were. Thanks Carpet Tech! I truly appreciate you!