About Brakes Plus
Brakes Plus, founded in 1990, has grown to over 100 locations nationwide. They pride themselves on building strong relationships with customers, vendors, and employees while providing quality products, world-class service, and fair pricing. Their core values include integrity, pride of workmanship, quality, teamwork, enthusiasm, friendliness, and continuous improvement. Customers have praised Brakes Plus for their prompt and efficient service, with one reviewer noting they were able to complete a state inspection quickly and without hassle. Another customer appreciated the friendly staff and the transparent communication about the necessary brake repairs, which were significantly more affordable than a previous quote they had received elsewhere. The manager, Bryan, has been praised for his honesty and integrity, as he took the time to diagnose the issue and provide helpful advice instead of recommending unnecessary repairs. Customers have also highlighted the great service provided by Mike, who took the time to explain the problem and options. Overall, Brakes Plus is known for its commitment to customer satisfaction and for delivering reliable, high-quality services.
My Tesla Model 3 was experiencing squealing coming from the front wheels. Since it has 100k miles, I figured it was time for brakes. Bryan, the manager, took the car and said he would take a look. After an hour he called me and said the brakes were just fine, but since I use regeneration to stop, the brakes were likely not being used enough. I was really not expecting that level of honesty and integrity- I left the shop saying I needed new brakes and he could have easily put new pads and I would not have been any the wiser. Instead, he took 10 minutes to give me some ideas on how I can turn off the regen occasionally to keep the rotors and pads clean and free of...read full review
Came for an annual vehicle state inspection. The service and customer care was great and quick as well.
Mike was a great! He was kind and helped me understand what was happening with my car. He took the time to review options and prices with me as well as show me the condition my rotors were in. I'll be back if I need anything in the future ☺️