I've had the same stylist, Sylvie, for years because she is really good. I didn't mind when she canceled because life happens. I had to call to make that appt but got hung up on by someone at the store. Had to call back but afterwards got a text saying the appt had been canceled. Called again & was told it was a mistake. Later got another text that it had been canceled & had to call again. Again, a mistake. Got another one. Called again & was told Sylvie was out & I had been scheduled with another stylist. Got another call saying that stylist was also leaving for health reasons, which I understood. I rescheduled for the next morning. I showed... read full review
May 2026
Placed order online and it was fulfilled and easy to pick up. My order was correct and I was helped very quickly. No issues with that. However, I must report a very strong unpleasant smell by the pick up counter. I suspect the old container collection. It smelled terrible and it made standing there unbearable. You all might want to address that.
April 2026
When your makeup artist took one look at the vision you had for your wedding day. Tara J aced this assignment. So many compliments and my now husband was mesmerized. Thank you for the beat! It made my day even more special! I loved the conversation and how you checked with me on every step of the way in apply the makeup. Ulta you have a true artist on your hands.
I've had the same stylist, Sylvie, for years because she is really good. I didn't mind when she canceled because life happens. I had to call to make that appt but got hung up on by someone at the store. Had to call back but afterwards got a text saying the appt had been canceled. Called again & was told it was a mistake. Later got another text that it had been canceled & had to call again. Again, a mistake. Got another one. Called again & was told Sylvie was out & I had been scheduled with another stylist. Got another call saying that stylist was also leaving for health reasons, which I understood. I rescheduled for the next morning. I showed... read full review
Placed order online and it was fulfilled and easy to pick up. My order was correct and I was helped very quickly. No issues with that. However, I must report a very strong unpleasant smell by the pick up counter. I suspect the old container collection. It smelled terrible and it made standing there unbearable. You all might want to address that.
When your makeup artist took one look at the vision you had for your wedding day. Tara J aced this assignment. So many compliments and my now husband was mesmerized. Thank you for the beat! It made my day even more special! I loved the conversation and how you checked with me on every step of the way in apply the makeup. Ulta you have a true artist on your hands.