About The Eye Place, now part of MyEyeDr.
The Eye Place: Fan Jenny O.D. is a trusted eye care clinic in the Plano area. Dr. Fan is known for being knowledgeable, friendly, and attentive to her patients' needs. She takes the time to explain procedures and provide clear guidance. Patients appreciate the friendly and courteous staff, minimal wait times, and the clean environment. Many have had positive experiences with quick appointment scheduling, including same-day visits. Staff members are helpful and patient, especially when assisting with frame selections. The clinic is praised for its professionalism and efficient service, making it a popular choice for eye care in the community. Patients have found the check-in process very easy, and the staff is consistently nice. The exams are thorough and straightforward, with everyone taking the time to listen and help. Overall, the clinic offers affordable prices and a comfortable experience, with many people recommending it to family and friends and choosing to return for their eye health needs.
The lens is huge! They used plastic vs communicating with mw that I need High-index lenses for thinner looking lens! Refused to remake them unless i pay extra despite this being their fault. Unprofessional!!
Update: My eye Dr reached out to me and offered to remake them smaller using high index lenses free of charge. I appreciate them reaching out and wanting to make this right. Great customer support!
I can’t say enough good things about my experience with my eye doctor. Every time I go, the customer service is exceptional. They treat me like I matter, taking the time to understand exactly what I need. But what truly stands out is how they go the extra mile to ensure I get the best price possible. They’re honest, patient, and they genuinely care. I leave every appointment feeling confident, taken care of, and grateful. I can’t recommend them highly enough!
I’ve been coming to this optometrist for about 5–6 years now, and the experience has been consistently excellent every single time. The service is always quick, efficient, and reliable, which I truly appreciate with my busy schedule.
Most recently, I stopped by with two pairs of glasses that I had accidentally broken, and they fixed both of them in less than an hour. I simply dropped them off, and they called me shortly after to let me know they were ready. No hassle, no questions asked—just genuine willingness to help.
The office itself is small, but don’t let that fool you. This is a place that delivers big on service and care....read full review