Reviews for Plano Plumbing & Leak Detection
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Plano Plumbing & Leak Detection
2828 W Parker Rd #106c, Plano
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I highly recommend Plano Plumbing and Leak Detection. We had a leak just outside our home, but it was too close to the slab to fix without tunneling under, or otherwise disturbing our foundation. Instead, they closed off the leaking line and bypassed it completely with a new pipe reroute. They also installed an outdoor valve box for easy emergency shut-off, as the original builder of our 2002 home had installed the main water controls inside a panel within the master closet.
They arrived on time, explained the process thoroughly, disclosed all costs upfront, and consulted me at every decision point. The team of four gentlemen worked like a well-oiled... read full review
We have been dealing with our third slab leak and after consulting with several plumbing companies, we made the decision to go with Plano plumbing and Leak Detection. At Jack’s recommendation we rerouted our cold water line in the attic versus tunneling under our house for the 3rd time. With our prior leaks, this was never presented to us as a option. Jack’s response was timely and his crew had our job done in less than a half day. Prices were extremely reasonable versus tunneling. For additional reference, we live in a single story house which made this a easy fix for our situation.
As a first-time homeowner, dealing with our first water leak was overwhelming. Jack was very responsive and quick to answer my calls, and Mario took the time to clearly explain all of our options in a way I could understand. I really appreciated that he didn’t come across as pushy or overselling—he actually encouraged me to get multiple quotes so I could feel confident in my decision.
They were able to schedule us for the very next day and completed the work with professionalism and minimal damage. Their pricing was fair compared to other quotes I received, and Mario walked me through each step of the process, which gave me a lot of peace of mind.... read full review