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Plano Eye Associates

4.9 207 reviews
Overall rating
4.9
out of 5
207 reviews
5 star 97%
4 star 1%
3 star 0%
2 star 0%
1 star 2%

About Plano Eye Associates

Plano Eye Associates is a multi-million dollar facility that offers both medical and well vision care. Patients can expect a unique eye examination experience from a team of award-winning doctors who specialize in advanced care for complex eye problems. The practice boasts over 75,000 patients who have consistently praised the doctors and staff for their dedication to patient care.

Patients have described the staff as professional, friendly, knowledgeable, and helpful. They especially appreciate how the doctors take time to listen to concerns and answer questions. Many patients have been coming to Plano Eye Associates for years, some even traveling from other locations because they trust the doctors and the level of care provided. The practice is equipped with the latest technology and offers a welcoming environment for patients of all ages.

Recent reviews highlight that appointments are on time and completed efficiently, with polite and attentive staff answering questions and providing relevant information. Patients mention that the staff and doctors are super friendly and welcoming, making them feel comfortable during visits. The team does a great job with eye exams and ensures that contact lenses or glasses are customized perfectly. The online pre-appointment process is easy, and follow-up reminders are timely. Once at the clinic, wait times are short, and technicians and doctors are well-trained, engaging patients with clear explanations. Overall, many now consider Plano Eye Associates their preferred eye care provider, trusting the staff’s kindness and professionalism.

5.0
I had such a great experience at Plano Eye Associates yesterday! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. They made the entire process feel easy and stress-free.

You can really tell they care about their patients and take pride in what they do. I left feeling confident in my purchase and appreciated the level of service I received. Highly recommend Plano Eye Associates if you’re looking for quality care and a great selection of frames!
5.0
Dr. Hung was extremely efficient and professional, explaining things in clear language while fielding my complicated and convoluted questions.

The support staff was amazing, being both welcoming and setting clear expectations. The people in the glasses area were all very helpful and patient, but Erica went above and beyond, explaining new features of the smart glasses, why some glasses look better than others, and even going through the glasses to find suggested frames. She clearly explained the different options for addons and understood the balance of value vs functionality and made well reasoned suggestions based on our value statements.

I wish all doctor and customer service experiences were this good.

TYSM <3
5.0
Outstanding great what else is better?
Photos of Plano Eye Associates, 5900 Coit Road,  Plano
All 24 photos

Hours

Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday 9AM - 1PM
Sunday Closed

Good to know

  • accepts credit cards
  • accepts insurance
  • gender-neutral restrooms

Location

5900 Coit Road, Plano, TX 75023

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Plano Eye Associates · 5900 Coit Road, Plano, TX 75023

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