Tips & Reviews for Hiatus Spa + Retreat

price range: average by appointment only accepts credit cards quiet street parking free wi-fi wheelchair accessible

  • Sep 2021

    I NEVER write long winded negative reviews but this location has me infuriated. Against my better judgement I came here instead of going to my usual Lovers Lane location. Nothing about my experience here was relaxing. Waiting in the "relaxation area" you'll hear the staff laughing and talking with loud voices just down the hall. My masseuse came to get me and didn't even walk into the room to greet me, she yelled my name down the hallway leaving me to get up and try to find who was calling my name. She then sped walked in front of me to the massage room causing me to try and keep up with her. It gets worse when the massage started. This was a prenatal massage (of full review

  • Sep 2021

    Be warned- after confirming my appointment the day before, I received a call one hour prior to the start of my appointment and was told my appointment was canceled. I was not rescheduled and no compensation was offered. I will not book any appointments at this spa in the future due to their horrible customer service.

  • Sep 2021

    It is a real shame. The actual massages at the spa are very good -but scheduling is a nightmare. Our son got my wife a package for Mother's Day back in May and she has only been able to get in one time in the past three months because of they say they don't have enough massage therapists. She asked how to contact the owner and was told that the only way to reach the owner is to leave a review and the owner would contact us. I guess we will see if that works.



Monday: 9AM - 9PMTuesday: 9AM - 9PMWednesday: 9AM - 9PMThursday: 9AM - 9PMFriday: 9AM - 9PMSaturday: 9AM - 9PMSunday: 10AM - 7PM


Google Google: 4.6/5 Yelp Yelp: 4.5/5 Facebook Facebook: 4.5/5

Hiatus Spa + Retreat

6101 Chapel Hill Blvd #102, Plano

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