Ulta Beauty is a popular beauty retailer in the US that offers a wide range of products from various brands. Customers can shop for cosmetics, fragrances, skincare, haircare, and more. The retailer carries exclusive brands such as Kylie Cosmetics, Olaplex, and Colourpop. Ulta Beauty also provides salon services, including haircuts, coloring, and makeup applications.
Many customers have expressed satisfaction with the quality of services offered by Ulta Beauty's stylists. Master Stylist Oscar has received high praise for his attention to detail and skill, with customers noting that he brings their visions to life. Another stylist, Marshall, is adored by customers for his calm personality and ability to create beautiful haircuts. He also shares helpful hair care routine tips and engages in friendly conversation.
However, some customers have pointed out issues with customer service. One customer experienced a lack of greeting or assistance from staff members during their visit, along with poor organization in certain product areas. Despite this, the cashier was described as friendly, and the overall shopping experience was still appreciated.
Ulta Beauty's diverse range of products and services makes it a favorite destination for beauty enthusiasts. Customers value the expertise of the stylists and the convenience of having both products and services available under one roof. There is a desire for more high-quality makeup options and a variety of price points for perfumes, as well as a request for more skincare options.
