Reviews for Sanova Dermatology | Austin - Pflugerville
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Sanova Dermatology | Austin - Pflugerville
1601 E Pflugerville Pkwy Ste 1102, Pflugerville
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Cudos to Dr. Lain and his entire staff! At each and every visit we are welcomed and treated with only the utmost of appreciation, professionalism, and compassion! Thank you for serving patients with only the highest of standards!
During my visits with Jennifer Jordan, PA-C, she is very attentive to my requests, and I feel comfortable trusting her with the treatment. However, I have noticed that at checkout, the staff often seem hurried and less patient, which can be disappointing. It appears their customer service may lack empathy, especially when it comes to making payments. For example, I requested to split my payment between two forms—a debit card and a credit card—and saw that other customers, such as an older woman in her 80s trying to pay in cash, sometimes face frustration when paying with larger bills. I offered to break her $100 bill into smaller denominations to make... read full review
I had my 6-month skin cancer check today with Jennifer Jordon and she was wonderful. She was thorough, kind, professional, and made me feel very comfortable throughout the appointment. I really appreciated how carefully she checked everything and took the time to answer my questions. The whole visit was a great experience, and I highly recommend Jennifer and Sanova Dermatology. It’s always reassuring to feel like you’re in good hands.