About Austin Regional Clinic: ARC Pflugerville
Austin Regional Clinic: ARC Pflugerville offers a comprehensive array of medical services, such as Pediatricians, Family Medicine, Extensivist Medicine, and General Surgery. Patients find it convenient to have same-day appointments, an on-site lab, and all-night phone nurse services. The clinic is appreciated for its friendly staff who listen to concerns and work collaboratively with patients to find solutions. Many customers have experienced quick responses from nurses regarding follow-up appointments and referrals, creating a supportive atmosphere similar to that of a family doctor. The clinic features a great online portal (MyChart) that centralizes communication and medical records, simplifying health management for families. Its strategic locations throughout Austin enhance accessibility. However, some patients have expressed frustrations typical in healthcare, like long wait times for appointments and challenges with billing and care coordination among providers. While demand for services is high and resources may be stretched, interactions with the staff remain largely positive. Overall, ARC Pflugerville stands out as a dependable option for those in need of quality healthcare in a supportive environment.
Doctor Eguasa was actually the best Doctor i have seen in years at ARC. Bed side manners was immaculate and she listened and asked so many great questions to ensure she was understanding my symptoms. She has the sweetest presence and is very kind and funny. ARC needs more Dr. Eguasa's at their facility's.
The front desk staff is prompt with me on my appointment time. Dr. Gray always spends time with me, similar to other ARC physicians, each and every visit. I've been highly satisfied with the nurses after leaving messages about health care issues and medication refills. Now, sometimes, I have waited an inordinate amount of time to see my physician. Nevertheless, I am extremely grateful for ARC staff and Dr. Gray for being my facility and physician, respectively.
Dr. Singh is amazing! Always patient, kind, understanding and extremely knowledgeable pediatrician. Our baby is sick with GERD and Google gave us conflicting advice (hint: go see Dr. Singh and don’t Google everything). She’s pretty much a baby whisperer and gave us invaluable advice on how to make our baby less gassy, fussy, and happier. This means, baby sleeps better and mama sleeps better too (thank goodness!) Our 7 week old is FINALLY napping properly in her crib for the first time in several weeks. We highly recommend Dr. Singh for all your pediatrician needs.