About Ulta Beauty
Ulta Beauty is a popular beauty retailer offering a wide variety of cosmetics, fragrances, and skincare products from over 500 brands. Customers can find brands like Tarte, Fenty, and CHANEL, along with exclusive lines like Kylie Cosmetics and Colourpop. The store emphasizes ethical and sustainable choices through its "Conscious Beauty" program, featuring vegan, clean ingredient, cruelty-free, and sustainably packaged products. Ulta Beauty also has a salon providing a range of beauty services, including haircuts, hair coloring, makeup application, and brow services. Appointments can be booked online, and walk-ins are welcome when stylists are available. Ulta Beauty is known for its friendly and helpful staff. Customers have praised the exceptional service from employees like Chelsie, who is noted for her knowledge and ability to assist shoppers in finding the right products. Many have appreciated the guidance in matching their skintone and tips on makeup application. The store also has a generous return policy, making it easy for customers to return products that don't meet their needs.
While up getting ready for my day, I am using some of my newer make up products which made me think about how wonderful an experience I had when shopping. Very pleasant experience when passing by. Chelsie assisted me and was so knowledgeable and made the process of finding just what I needed seamless. My newer favorite lip plumping gloss is the MAC Plumping Stick in my favorite color green. Hydrating and really does give a bit of a pouty plump to the lips which I love. I was able to shop around and be shown various products and ultimately create a nice combo of an everyday MAC look and wear that with the switch of a lip could go well for cocktail hour. Thanks Chelsie...read full review
I was greeted by Chelsie! She had great customer service, helped me find a match to my skintone and also recommended some tips on how to apply the makeup I'd purchased since makeup is not in my wheelhouse! She helped me out and I appreciate her patience! I'll definitely be back.
This review is based solely off of my experience with Adriana, thank you for the exceptional customer service. Although, you all were closing you continued to be friendly, helpful, and professional. I’ll be returning to this location because of you!