Cruz-N-Carz is a reliable and customer-oriented auto repair shop known for its polite and helpful staff. The team, including "Bryant," takes the time to explain issues with customers' cars, ensuring they understand the necessary repairs. Customers have appreciated the thorough inspection reports with photos and estimates, which help them make informed decisions. The shop also makes efforts to keep the cars' interiors clean during inspections. The waiting room is comfortable, featuring free coffee and Wi-Fi, although a desk for customer use would be a welcome addition. Customers consistently praise the trustworthy and fair service. One reviewer noted that they received an alignment and oil change for $150, highlighting the wonderful and fair customer service. Another couple mentioned the friendly communication approach they experienced, especially as they are deaf, making it easier for them during their visit. Customers recommend making an appointment in advance, as Cruz-N-Carz accepts both cash and cards. The friendly dog that greets visitors at the entrance adds to the welcoming atmosphere.
Love theses ppl. Both of there shops in Pearland are great. If u are a person that needs to discuss what u think and feel this place is the best. They listen and don't make u feel like your an annoyance to them. They will take u back and literally show u certain things that are or could be a problem. I'm a person who does my own work.....shops can be expensive also Ive always felt like I don't trust what they are doing but cruz n carz I do at this point. If I ever decide to not want to do my own work or can't this place is where I'm going. ❤ They are also very quick and efficient. Again if and when I need a shop I will go no where else.
Sep 2026
5.0★★★★★
I have a 4wd Jeep Cherokee which was having uneven tire wear and alignment issues. I took it in, they gave me options on the repair and fixed it right! They even took pictures of some other problem areas so I could see what areas might be issues later. They were clear and transparent with issues and the staff is extremely friendly! I would highly recommend this shop!
Aug 2026
5.0★★★★★
Joe and Destinie went above and beyond to ensure my vehicle was diagnosed accurately and promptly. I was given an honest pricing structure and my vehicle was fixed within a few days. One of the few shops still around that's honest with their customer base. Overall a great Experience with the shop employees. Highly reccomend them as a full service auto mechanic shop.
