About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide selection of cosmetics, fragrances, body, skin, and hair care products. Conscious Beauty at Ulta Beauty features vegan, clean ingredient, cruelty-free, and sustainable options. The Salon at Ulta Beauty offers hair, skin, makeup, brow, and ear piercing services, with the option to book appointments online or walk-in. Customers regularly praise the friendly staff and the extensive product range. Recently, Carla was noted for her exceptional help in finding products, while Blanca received commendations for her helpfulness and knowledge at the checkout. Both staff members are recognized for their cheerful and attentive service, making customers feel welcome and well taken care of. The salon's stylists continue to be recommended for their excellent customer service and ability to deliver the desired look.
I visit this location frequently, and I’ve never had a negative experience. Today, Carla was wonderful, helping me find a product comparable to something that was recently discontinued. She went completely out of her way to make sure I had what I needed. I was further delighted to find Blanca at the check out counter (alone) cheerfully and efficiently taking care of one customer after the next, while also handling customers walking in for their online orders. These two are exceptional, and Ulta is lucky to have them on their staff.
Blanca is so helpful and knowledgeable. She was so sweet and attentive which is rare to find these days!! Even as just my cashier she made me feel welcome and didn’t rush me at all.
Blanco (or Blanca/can't remember) was amazing. She took the time to recommend items from the register. You could tell she cares about customers. I'd recommend having her out on the floor vs. behind the counter and she'd definitely help with sales. Excellent customer service!