Ulta Beauty

Jul 2023

My daughter was there in line, a manager received a call from someone inquiring about about a job they interviewed for and and the manager was rude and disrespectful about the person, in front of my daughter and other customers. When checking my daughter out, asked if she had an account. When my daughter said no, she threatened her with not getting a refund if something goes wrong with her products. This is unbecoming of a manager to be so blatantly disrespectful of the customers, who are the reason she has a job. This does not inspire my daughter, nor anyone else to utilize the services of this store. I like to treat my daughter with gift cards and will not do so with...read full review

Jul 2023

sephora was way better when it was still here. the girls that work here at ulta lack customer service skills and are ditsy. i was standing at a the only register with a worker and she looked at me made a face and dipped. and while im still waiting there someone in the line behind me gets checked out before me. i was waiting for someone to tell me where to go to get checked out. because apparently the register i was at was closed and the cashier didn’t have half the mind to let me know. And the cashier that was checking people up also ignored me. And at that the managers where all clumped up by the online pickup stand very obviously ignoring me and complaining about...read full review

Jul 2023

My hair stylist and I were working toward a color style my 3rd appointment she used a darker toner and changed the look of my hair and color I had paid for so disappointed. This was my 2nd bad experience with different stylist choosing to find a stylist outside of Ulta feel like Ulta did me dirty twice