This is the most unprofessional company I’ve ever come into contact with thus far. I had a mini split in my home (keyword HAD), when my Freon hose was damaged. I had a technician by the name of Scott, come inspect it at my house only to focus on the voltage not being what HE THOUGHT was the appropriate voltage for my mini split. I made a call to the electrician who hooked up my unit who happens to be my Dad, that owns a successful electrical company. Once my Dad arrived and informed Scott that everything was up to standard he STILL insisted the voltage be changed even after my Dad’s professional opinion told him to deter from doing so. Scott burnt out my mini spilt in the middle of hot August. I reached out to the company after to speak with a supervisor the “receptionist” informed me there wasn’t one whom I could speak to due to one being on vacation for 3 weeks and another being away for a week due to a medical absence. I find it extremely odd that one supervisor would decide to take a 3 week vacation while the acting supervisor had to be away for medical purposes. I later received a call back from Scott only to be yelled at and later hung up on. No accountability taken from him even though I paid for a service to fix my AC only to be left without ONE. Do not waste your time with this place. Oh and Scott is the only AC tech so save yourself the stress and go somewhere where you will be valued as a paying customer. If I don’t receive the appropriate resolution then I will be contacting the state board to file a formal complaint. ZERO STARS
D W
May 2025
This company provides the worst service that can exist, they charge you 156 dollars per hour and they do not solve the problem, and above all they charged the tools they use separately, this is a way to scam you and legally abuse you what a shame, the worst of all is that the positive comments surely come from bots👎👎👎👎👎👎
Miles Hunt
Apr 2025
They went out of their way to help me with a hard to find connection. The total was half the price of Lowes and Home depot's and was a 100% match.
ray baldwin
Sep 2024
Great people and great service. Looking for that odd or hard to find plumbing part? They probably have it. They 're always happy to help out.
Jeff Roach
Aug 2024
The lady at the front desk knew exactly what I needed. Very helpful.
Seth Metcalf
Feb 2024
Super helpful staff! As a layman who occasionally needs to fix something around the house, they have been helpful with advice and service EVERY time I go in. So impressed.
John Garcia
Feb 2024
My go to place for rare specialty parts and so much more Thank you Kathy for always getting me out of the fix I'm in.
Benjamin Mathes
May 2023
Go to this place you won't be disappointed. Very satisfied.Service: Water heater repair
Hilary S
Mar 2023
The most helpful plumbing supply store in the basin. The BEST!
Scott Klus
Nov 2022
Products that last & can be trusted for quality with a service team & master plumbers that knows what they are doing from plumbing, water wells, air conditioning,, heating, gas, & more serving private home or business good people one family generation after generation.
Elizabeth Galindo
This is the most unprofessional company I’ve ever come into contact with thus far. I had a mini split in my home (keyword HAD), when my Freon hose was damaged. I had a technician by the name of Scott, come inspect it at my house only to focus on the voltage not being what HE THOUGHT was the appropriate voltage for my mini split. I made a call to the electrician who hooked up my unit who happens to be my Dad, that owns a successful electrical company. Once my Dad arrived and informed Scott that everything was up to standard he STILL insisted the voltage be changed even after my Dad’s professional opinion told him to deter from doing so. Scott burnt out my mini spilt in the middle of hot August. I reached out to the company after to speak with a supervisor the “receptionist” informed me there wasn’t one whom I could speak to due to one being on vacation for 3 weeks and another being away for a week due to a medical absence. I find it extremely odd that one supervisor would decide to take a 3 week vacation while the acting supervisor had to be away for medical purposes. I later received a call back from Scott only to be yelled at and later hung up on. No accountability taken from him even though I paid for a service to fix my AC only to be left without ONE. Do not waste your time with this place. Oh and Scott is the only AC tech so save yourself the stress and go somewhere where you will be valued as a paying customer. If I don’t receive the appropriate resolution then I will be contacting the state board to file a formal complaint. ZERO STARS
D W
This company provides the worst service that can exist, they charge you 156 dollars per hour and they do not solve the problem, and above all they charged the tools they use separately, this is a way to scam you and legally abuse you what a shame, the worst of all is that the positive comments surely come from bots👎👎👎👎👎👎
Miles Hunt
They went out of their way to help me with a hard to find connection. The total was half the price of Lowes and Home depot's and was a 100% match.
ray baldwin
Great people and great service. Looking for that odd or hard to find plumbing part? They probably have it.
They 're always happy to help out.
Jeff Roach
The lady at the front desk knew exactly what I needed. Very helpful.
Seth Metcalf
Super helpful staff! As a layman who occasionally needs to fix something around the house, they have been helpful with advice and service EVERY time I go in. So impressed.
John Garcia
My go to place for rare specialty parts and so much more
Thank you Kathy for always getting me out of the fix I'm in.
Benjamin Mathes
Go to this place you won't be disappointed. Very satisfied.Service: Water heater repair
Hilary S
The most helpful plumbing supply store in the basin. The BEST!
Scott Klus
Products that last & can be trusted for quality with a service team & master plumbers that knows what they are doing from plumbing, water wells, air conditioning,, heating, gas, & more serving private home or business good people one family generation after generation.