About Orkin
Reviews for Orkin
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Orkin is a trusted pest control expert that provides customized treatment plans tailored to each home's specific needs. Their professionals, such as Ralph, Joe, and Easton, are friendly, informative, and meticulous in their work. With a focus on attention to detail, they identify and treat the root of pest problems both inside and out, all year long. Orkin's top-notch service is backed by their guarantee, promising satisfaction and peace of mind for their customers. Their technicians communicate clearly about what they are doing and any potential issues, often going above and beyond to ensure customer satisfaction. Customers appreciate the polite and professional care they receive, which effectively eliminates pest issues and keeps homes bug-free. Despite being a national company, Orkin provides a level of personal attention that makes customers feel valued and well taken care of.
Supervisor Eugene Simien and Field Technician Oscar both lied to my face stating there is no contract and that I can cancel at anytime. Once I read the agreement I found that I could not cancel and I asked right before they began servicing the property and they finally admitted after several back and fourth questions; that I cannot in fact cancel service within the first year. They are misleading potential customers and falsifying the legally binding terms of the agreement. Also they would not allow me to decline servicing the premises without the property owner being on site. They also said they do not caulk or seal to prevent bugs even though the representative over the phone stated that they did offer and include this service and even the introductory video said they would caulk and seal where needed. Without even inspecting the property the field technician Oscar immediately said they do not do that. I feel that I was mislead by Orkin, lied to by the supervisor, and the only reason I was not stuck in this agreement is that I actually read the terms versus going off of their word. This company is extremely fraudulent and misleading and we now understand how and why your rates are so competitive, you lie to trap customers into an agreement and then do not fulfill the terms or expectations of said agreement. Not a company I would do business with.
Professional, polite, helpful, trustworthy technician. I would recommend Orkin Pest Control to everyone.