They are always very responsive, especially when I'm concerned about my babies. I just call in and they leave a note--I'll get calls back immediately. They find time to let me come in, even when the schedule is slammed.
Drop off is simple. Everyone is very helpful and informed. Thanks !
About Animal Medical Center of New Braunfels
The Animal Medical Center of New Braunfels has a top-notch team that provides exceptional care to pets. Staff members are accommodating, patient, and kind, making them a great fit for anxious or reactive animals. With competitive boarding rates and a long history of excellent service, this clinic is a trusted choice for pet owners. The vets and techs, including Dr. White and Dr. Williams, are compassionate and easy to work with, ensuring a safe and stress-free experience for all animals. Many customers appreciate the friendly staff who take their time to explain everything, including pricing and health plans. The clinic is known for its gentle and fear-free approach, which is especially beneficial for pets that may have had negative experiences in the past. Overall, AMC is dedicated to providing great care and support for pets and their owners, making them feel valued and understood.
Reviews
I brought my senior dog, Rocket, in because he has stopped eating and is having difficulty getting up to move around comfortably. I got an appointment with Dr. Vickery who had never met Rocket before. We discussed his current state and his future along with the vet tech, Kaitlin. It was an emotional discussion as we decided on his end of life plan of care.
The tenderness, humanity and love that I experienced from these two ladies was just what I needed in this difficult time deciding Rocket's life plans. They, along with the front desk staff, all were so kind and professional. I appreciate the care that we have received for our dog. I am not sure how long we have… read full review
Though I wish I didn't have to take my pets to the vet, Animal Medical Center of New Braunfuls is the place to go. I especially want to talk about one person in particular. Her name is Jazz. I believe she is a medical assistant. She comes out smiling, welcoming you and your pet and if you've been there at least once before she pretty much remembers who you are. She is always gentle and caring with our pets, a major plus. Jazz explains everything that is going to be done and makes sure we are on board. Jazz is a very friendly and happy person and I just want to say she is very much appreciated. I am always happy when she is the one that comes to greeet us.
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Location
516 FM306, New Braunfels, TX 78130
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