I just wanted to put in a great word for Caliber Auto Care. I found the staff to be friendly, helpful and attentive. When I got there yesterday (Friday) they seemed pretty busy. When I pulled up to the bay (I was wanting to get an inspection done) I was approached by one of the techs. I told him what I needed and he said that they could do that but that it would probably be an hour before they could get to it. I had nothing better to do so I reluctantly agreed. He then told one of the techs to escort me to the sales room. I was then escorted until I got to the counter in the sales room. I was immediately acknowledged and the process of getting me into the system and what I needed done was quick and painless. I was then told to please make myself comfortable they had Starbucks vending and tea and water available complimentary. I then rounded the corner and was met with the most amazing waiting area I have ever seen. A giant screen TV. Beautiful and comfortable seating. It really felt at home and a FAR cry from your typical dingy automotive waiting rooms where you're not sure you should touch anything, much less drink the coffee.
I had to wait probably 20 minutes and they had my vehicle ready and I was out of there in less than half an hour. I can't say everyone's experience will be the same. In fact, I would just say it probably won't be as far as time is concerned. The gentleman who assisted me was personable and very professional. To say I was absolutely impressed with my experience would be an understatement. I will be returning with any of my automotive needs. I'd give them 5 stars but that wouldn't be nearly enough. Well done, Caliber! Well done!
About Caliber Auto Care
Caliber Auto Care is a trusted and transparent car care center that focuses on customer satisfaction. Their salespeople are friendly and knowledgeable, and the shops are clean and well-maintained. The ASE-certified technicians at Caliber are skilled at identifying and repairing issues with both domestic and foreign vehicles, including complex problems like starter issues and battery troubles. They keep customers informed with timely updates and offer complimentary Digital Vehicle Inspections to educate them on their car's health. With convenient amenities like comfortable waiting areas, shuttle services, and play areas for kids, Caliber Auto Care provides a hassle-free experience.
Customers have praised Caliber Auto Care for their professionalism and thorough service. They appreciate the detailed diagnostics provided, particularly for issues like the a/c, and the clear communication about costs for recommended services. Many customers have noted the reasonable pricing, especially compared to previous experiences at other shops. Overall, Caliber Auto Care is recognized as a reliable destination for car care services, with a commitment to transparency and customer satisfaction.
Reviews
Absolutely love coming here for our car needs. They always have fair pricing, great conversation, clean and fast!! I wouldn't think of going anywhere else!
My car's engine was making an ugly rattling noise and shaking. I first took it to a different shop. Was told it needed motor mounts and 3 different mounts were put on. It didn't fix the issue at all. Had another mechanic look at it and he said it needed another motor. I finally decided on Sun Auto it took them 30 minutes to find the issue and fixed it. Turns out the alternator was loose. Sun Auto will be the only place I will take my car to from now on.
Photos
Hours
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 5PM
Sunday Closed
Good to know
- accepts credit cards
- free wi-fi
Location
608 FM 544, Murphy, TX 75094
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