ETX Phone Repair offers cell phone and tablet repair services. Customers have described the service as wonderful and great, praising the kindness and professionalism of the staff. They take the time to explain the problem and prioritize customer needs over profit. One customer had a cracked screen and received a defective replacement, but the staff member was determined to provide a satisfactory solution. He ordered another screen and had it delivered overnight, ensuring the customer received a properly functioning device. Overall, ETX Phone Repair is recommended for their dedication to customer satisfaction.
I have been using their services for over ten years and they have always been courteous and fast. They are very honest and upfront about whether they can fix an item. Today they let me know it would be cheaper to buy a new Apple Watch than have the glass replaced. I once brought in a water damaged phone and they told me they couldn’t fix it. My wife took it to Longview and there the company said they might be able to fix it and then charged us $50 to look at it more closely to find out that the phone could not be fixed. ETX Phone Repair is always my first choice. They moved location in January and are over by Chik-fil-a now.
Wonderful service, the young man was so kind you dont see that much anymore. Also, i mistakenly told google maps that they had your address wrong. Im so sorry. Hopefully, they know im wrong
Great service! Let me know what was wrong with my phone and wether it was worth a new screen and took the time to explain what was wrong with it. really put customers as first priority over profit.Will definitely come here for any future repairs.
Monday 9AM - 5:30PM
Tuesday 9AM - 5:30PM
Wednesday 9AM - 5:30PM
Thursday 9AM - 5:30PM
Friday 9AM - 5:30PM
Saturday Closed
Sunday Closed
305 East 16th Street Ste 120, Mount Pleasant, TX 75455
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