About Rigid Roofing LLC
Rigid Roofing LLC is a business that specializes in roof repair and replacement, along with exterior services such as siding, gutters, porches, decks, patios, and home additions. They prioritize customer satisfaction and aim to ensure complete satisfaction with their service, treating their clients like neighbors. One customer shared a remarkable experience when a hurricane caused a large tree to fall on their home. Zack and Brad quickly arrived to assist, while Jordan coordinated a thoughtful plan to remove the tree with minimal risk of further damage. The entire team went above and beyond, handling everything from tree removal to complex renovations, including roof replacement and custom cabinetry. Their excellent communication with the insurance company was a significant relief for the customer. Another customer praised Rigid Roofing for their professionalism and promptness. They provided a quote that was several thousand lower than others and completed the roof installation in just one day, leaving the site clean and tidy. Additionally, a customer noted the thorough inspection process performed by Rigid Roofing. They provided a detailed report that helped the customer file an insurance claim for hail damage, showcasing their commitment to quality and transparency. The customer appreciated the lack of high-pressure sales tactics and the clear communication throughout the process. Overall, Rigid Roofing has proven to be a reliable choice for roof repairs and home improvements, consistently delivering high-quality work and excellent service.
When a hurricane dropped a huge neighboring tree across mine and my other neighbors' homes, Zack and Brad with Rigid Roofing showed up within hours to help. Jordan coordinated a thoughtful and strategic plan to remove the tree, was dedicated to doing it so it minimized the risk of causing more damage to either of our homes, and did so with great success. Due to extensive storm water damage in my entire home and insurance adjuster delays, my entire home interior had to be taken down to the studs. From start to finish, this team went above and beyond, exceeding every expectation I had. They didn’t just rebuild my home—they rebuilt my peace of mind. Their work encompassed everything from complex tree removal, demolition, live mold removal, sheetrock, floors, plumbing, electrical, HVAC replacement, roof replacement, interior texturization/paint, custom cabinetry, tile (including an upgraded kitchen backsplash, and a beautifully tiled shower), granite counter installation, lighting, custom closets, custom laundry, exterior paint, gutter installation, and probably a dozen other details I don't fully understand about storm renovation. Perhaps most importantly, they handled nearly all the communication with my insurance company, ensuring that every necessary repair and upgrade was properly documented and covered. That support alone was invaluable and saved me untold hours of stress and confusion. In what felt like record time (truly half the time that was originally estimated), they delivered a finished product that surpassed the original condition of my home. Not only did they restore it—they over delivered by making it better than it was before the storm. Every step of the way, the Rigid Roofing team demonstrated clear communication, professionalism, and top-tier craftsmanship. I can’t emphasize enough how rare it is to find a company that combines rapid disaster response, technical expertise, and personal care the way Rigid Roofing does. From leadership to the crew members on-site, every person I encountered was kind, skilled, and deeply committed to doing things the right way. If you’re facing storm damage, need repairs, or are simply looking for a contractor you can genuinely trust, Rigid Roofing should be your first call. They didn’t just fix my house—they restored my sense of safety and made a deeply difficult time bearable. For that, I am beyond grateful.
Zack Holmes came out right away to give us a quote. Price was several thousand lower and did more than other quotes. Roofers were here when they said they would be. Put a beautiful roof on. Everyone was professional, cleaned up everything and completed in a day! 5 Star rating. I would highly recommend them!
We called Rigid roofing after a hail storm. Jordan worked with our insurance to get us the highest compensation possible and he made the process super easy. It only took them two days to finish and Jordan was personally there checking every step of the process. We were really happy with the end result and due to the warranty they included, we don’t have to worry about it again! I have and would recommend Rigid Roofing without hesitation!