About Visionworks
Visionworks is a leading optical retailer with over 700 locations across 40 states and Washington, D.C. The company is committed to providing customers with a superior experience. Visionworks offers a wide selection of glasses and contact lenses for men, women, and children, featuring high-quality designer and exclusive brands, including Ray-Ban. They also provide prescription sunglasses. The staff at Visionworks are known for their excellent customer service. Customers often praise employees for being knowledgeable, attentive, and professional. Staff members take the time to understand each customer's needs and offer honest recommendations. Many customers have shared positive experiences, with staff helping them find the perfect frames and lenses, making the shopping experience enjoyable. The location has a helpful and friendly atmosphere, with staff like Joey Papillion providing great service by answering questions patiently and giving customers space to explore options. Visionworks accepts hundreds of vision insurance plans, and customers can use their FSA for eye exams, prescription glasses, and contact lenses. Customers are encouraged to schedule annual eye exams with the on-site eye doctors to keep their vision healthy. Overall, the store maintains a focus on customer satisfaction, making sure every visit is positive and tailored to individual needs.
I have come in a few times with my partner and he worked with Joey every time. Joey was incredibly professional, kind, and respectful. I honestly have a better impression of visionworks specifically because of him, and I am probably switching where I shop for glasses to work with him! 10/10 for Joey and this location!
Came in to visionworks a few months ago. Had no glasses I was wearing my brothers old pair. Fortunately Taylor one of the staff there was very helpful. Within a few weeks I had my new glasses! My fiance and I were very happy with Ms. Taylor she was helpful, polite and overall customer service she provided for us was Excellent. Thank you very much Taylor @ visionworks.
On time for appointment and very professional. Young man who did my glasses very polite and pleasant to speak with. Great experience, 2nd year in a row. Keep these employees and level of service and I'll keep coming