I have gone to them for my taxes for the last six years going on seven, they have been nothing but amazing. Because of them I will never use H&R Block or Jackson Hewitt ever again. Thank you G&B For being exceptional and showing me what a true tax preparer can do. Always so knowledgeable and ready to help.
My husband and I always do our own taxes, but in 2020 since Covid hit and I was receiving unemployment, received the stimulus, we decided to go with a “professional.” Biggest mistake!!! GandB long story short Vero Briones inputted one of our documents wrong. We got a letter this year we were being audited for the year 2020, we tried contacting her several times and kept getting run around until she finally called back and agreed to meet with us. In that meeting (which we have recorded) she admitted to the mistake that’s costing us $13,000. Her ways of fixing this problem was appealing the audit, lying about my husband having a business that failed due to covid. She also said she didn’t offer us the protection plan because she didn’t think we needed it. Our appeal got denied and now she won’t even respond to our phone calls or text messages. All we want is for her to help us fix this, we signed the paperwork, we received the refund but she needs to take responsibility also for her mistake and help us. Never again will we be using this company again. Lessons learned.
My husband and I always do our own taxes, but in 2020 since Covid hit and I was receiving unemployment, received the stimulus, we decided to go with a “professional.” Biggest mistake!!! GandB long story short Vero Briones inputted one of our documents wrong. We got a letter this year we were being audited for the year 2020, we tried contacting her several times and kept getting run around until she finally called back and agreed to meet with us. In that meeting (which we have recorded) she admitted to the mistake that’s costing us $13,000. Her ways of fixing this problem was appealing the audit, lying about my husband having a business that failed due to covid.… read full review
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1821 North 23rd Street Ste 201, Mission, TX 78504
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