Alberto kept in contact to update me on his arrival time. He arrived and got right to work. He shared the diagnosis and the plan of action. He was sharply dressed, very kind and efficient with my time and professional in every way!! Thank you!!
November 2025
My appointment was for 1 to 5 pm. I get a call at 11 that he is on his way, but there is no one home. I agreed to return after 1. Then the charge to replace a drain pump was almost $700! Plus the diagnostic fee of $129. I can buy a new one for that price. I don't think I'll be using their service again.
October 2025
Technician installed part and left. He was professional. After leaving and I turned in my washing machine, it did not fix the problem. There is still water in the machine and it does not finish the cycle. I spent $795 and nothing has changed. I need this fixed or send my money back.
Alberto kept in contact to update me on his arrival time. He arrived and got right to work. He shared the diagnosis and the plan of action. He was sharply dressed, very kind and efficient with my time and professional in every way!! Thank you!!
My appointment was for 1 to 5 pm. I get a call at 11 that he is on his way, but there is no one home. I agreed to return after 1. Then the charge to replace a drain pump was almost $700! Plus the diagnostic fee of $129. I can buy a new one for that price. I don't think I'll be using their service again.
Technician installed part and left. He was professional. After leaving and I turned in my washing machine, it did not fix the problem. There is still water in the machine and it does not finish the cycle. I spent $795 and nothing has changed. I need this fixed or send my money back.