Sears Appliance Repair has been fixing appliances since 1956 and boasts over 850,000 positive reviews. They provide local technicians to repair a variety of appliances, including water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops. Sears handles repairs for major brands such as Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid, and LG.
Technicians diagnose the issues and explain them to customers, offering estimates before repairing the appliances. Sears stands by its work with a 90-day satisfaction guarantee on all repairs. Customers have highlighted the technicians for being experienced, detailed, and going above and beyond to help. Recent reviews mention technicians like Edgar and Roy for their politeness, punctuality, and knowledge. Customers appreciated how they answered questions and ensured they understood the problems. Another customer noted a quick response from Sears, with a technician named Alberto providing excellent service and recommending their home warranty, which impressed the customer enough to purchase it. Overall, Sears has maintained a reputation for outstanding service and reliability.
It took 2 months to have my washer fixed after three visits . I used Assurant insurance through Sears and paid $0. The issue was NOT just because they were waiting for the parts . The parts were ordered to arrive at my home address and they arrived a week before they rescheduled the tech to service my washer. Alberto did his job efficiently under an hour and was courteous enough to call me when no one answered the door.
Marco was Prompt and very polite. He diagnosed what was wrong with my ac very quickly and made the repairs quickly. Very professional would gladly have Marco back anytime to work on our home warranty issues.
Alberto did an excellent job explaining what could have caused the problem and took the time to answer all of my questions. He was very careful while working around the area and treated everything with great care and professionalism. I truly appreciate his attention to detail and would definitely recommend his services.
1801 South 10th Street, Mcallen, TX 78503
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