This place is a joke. I showed up ON TIME for class as a brand-new member and was turned away because apparently I was supposed to come earlier — which no one ever bothered to tell me. The trainer Brittany was rude and had zero professionalism. If this is how they treat new members, don’t waste your money. I won’t be coming back.
Elsa Lopez
Sep 2025
⭐️⭐️⭐️⭐️⭐️ “Coach Britney's booty class was amazing! It targeted muscles I didn’t even realize I hadn’t worked out in a long time. The workout was challenging but fun, and I left feeling strong and accomplished. I’m still sore days later, which just proves how effective it was. I just wish they would offer this class more frequently because I’d definitely be there every time!”
Carla Reimer
Sep 2025
I was a 6 week Challenger with Coach Brittany she’s amazing! I had a great time, highly recommend!
Obscur
Jul 2025
I wanted to share some feedback regarding the most recent coach at this location. I would attend regularly and while I genuinely tried to give her the benefit of the doubt, I’ve had a hard time connecting with her style. Her energy during class often feels low, and it's difficult to understand instructions over the mic, as she tends to mumble, not speaking clearly. Her demeanor often feels negative and unapproachable, which can make the class environment less welcoming and motivating for us. It’s also important that coaches physically represent the standard and confidence expected in this role. Us members often look to your coaches not just for guidance, but also for inspiration. Having a coach who obviously appears out of shape isn’t so motivating. She doesn’t seem to engage equally with all of us, some receive a lot of attention and encouragement, while others are overlooked. I’m not the only member who has started attending other locations as a result of this experience. I wanted to bring this to your attention because I care about the community and my friends at this location.
Wichita Castlepine
May 2025
Best kids coach!
Leslie Ramirez
Apr 2025
FIT Lab McAllen is amazing! Before joining, I had never gone to a gym or worked out before, but I decided it was time to make a change and I signed up for their six week challenge. Coach Brian was such an incredible coach throughout the process, he was so supportive, kind, and extremely knowledgeable! Thanks to his guidance and support, I was able to lose 12 pounds and over 5 percent body fat in six weeks! I am so grateful to coach Brian and all of the amazing coaches and staff here for their support, this is truly such a great place for anyone to start their fitness journey at.
Jonathan Caballero
Dec 2024
I went in for a free class but was disappointment with the quality of the facilities and equipment. I enjoyed the coach and the sales staff, but there are better options in the area when considering their membership price. I have heard they have cycled through a few owners, so that may be the main issue.
Berenice Puga
May 2024
I joined Fitlab a month ago. In one month of consistency I can see my body changing. In class we do cardio, crossfit movements, strengthening and we have a lot of fun! The coaches rotate and you fall in love with each one of them. Each one offers something different but all are always looking out to push you. My ultimate favorite thing is you can drop by any of their locations mission, mcallen, Edinburgh and Weslaco! Literally zero excuse to not make a class. There are multiple classes throughout the day in each location. Any location you stop by you’ll find friendly members who cheer you on and support you! Highly recommend this fitness boutique. Let’s go! ??
Ricardo Espinoza
Feb 2024
This is the 3rd time I do the 6 weeks challenge. Awesome experience, like the previous two. All the coaches and staff are very friendly and answered any questions I had. Workouts are challenging, which push you to reach your goals. I enjoy working out in a class rather than on my own.
Vero
Jan 2024
Their facilities are clean and most trainers at the McAllen location are great. As customers we should all get the same service, however, I noticed that most of the time trainers focus more on members who are more advanced in their fitness level. So as mentioned in the previous review (Eddie S.), not everyone gets that personal training experience as they claim you will when you first sign up. Thank you Coach Vince! I really wish you guys nothing but the best, you are great people. I hope this helps you guys make improvements. No worries, no need to have anyone contact me.
Amber Lopez
This place is a joke. I showed up ON TIME for class as a brand-new member and was turned away because apparently I was supposed to come earlier — which no one ever bothered to tell me. The trainer Brittany was rude and had zero professionalism. If this is how they treat new members, don’t waste your money. I won’t be coming back.
Elsa Lopez
⭐️⭐️⭐️⭐️⭐️
“Coach Britney's booty class was amazing! It targeted muscles I didn’t even realize I hadn’t worked out in a long time. The workout was challenging but fun, and I left feeling strong and accomplished. I’m still sore days later, which just proves how effective it was. I just wish they would offer this class more frequently because I’d definitely be there every time!”
Carla Reimer
I was a 6 week Challenger with Coach Brittany she’s amazing! I had a great time, highly recommend!
Obscur
I wanted to share some feedback regarding the most recent coach at this location. I would attend regularly and while I genuinely tried to give her the benefit of the doubt, I’ve had a hard time connecting with her style. Her energy during class often feels low, and it's difficult to understand instructions over the mic, as she tends to mumble, not speaking clearly. Her demeanor often feels negative and unapproachable, which can make the class environment less welcoming and motivating for us. It’s also important that coaches physically represent the standard and confidence expected in this role. Us members often look to your coaches not just for guidance, but also for inspiration. Having a coach who obviously appears out of shape isn’t so motivating. She doesn’t seem to engage equally with all of us, some receive a lot of attention and encouragement, while others are overlooked. I’m not the only member who has started attending other locations as a result of this experience. I wanted to bring this to your attention because I care about the community and my friends at this location.
Wichita Castlepine
Best kids coach!
Leslie Ramirez
FIT Lab McAllen is amazing! Before joining, I had never gone to a gym or worked out before, but I decided it was time to make a change and I signed up for their six week challenge. Coach Brian was such an incredible coach throughout the process, he was so supportive, kind, and extremely knowledgeable! Thanks to his guidance and support, I was able to lose 12 pounds and over 5 percent body fat in six weeks! I am so grateful to coach Brian and all of the amazing coaches and staff here for their support, this is truly such a great place for anyone to start their fitness journey at.
Jonathan Caballero
I went in for a free class but was disappointment with the quality of the facilities and equipment. I enjoyed the coach and the sales staff, but there are better options in the area when considering their membership price. I have heard they have cycled through a few owners, so that may be the main issue.
Berenice Puga
I joined Fitlab a month ago. In one month of consistency I can see my body changing. In class we do cardio, crossfit movements, strengthening and we have a lot of fun! The coaches rotate and you fall in love with each one of them. Each one offers something different but all are always looking out to push you. My ultimate favorite thing is you can drop by any of their locations mission, mcallen, Edinburgh and Weslaco! Literally zero excuse to not make a class. There are multiple classes throughout the day in each location. Any location you stop by you’ll find friendly members who cheer you on and support you! Highly recommend this fitness boutique. Let’s go! ??
Ricardo Espinoza
This is the 3rd time I do the 6 weeks challenge. Awesome experience, like the previous two. All the coaches and staff are very friendly and answered any questions I had. Workouts are challenging, which push you to reach your goals. I enjoy working out in a class rather than on my own.
Vero
Their facilities are clean and most trainers at the McAllen location are great. As customers we should all get the same service, however, I noticed that most of the time trainers focus more on members who are more advanced in their fitness level. So as mentioned in the previous review (Eddie S.), not everyone gets that personal training experience as they claim you will when you first sign up. Thank you Coach Vince! I really wish you guys nothing but the best, you are great people. I hope this helps you guys make improvements. No worries, no need to have anyone contact me.