About Sellmark Corporation
Reviews for Sellmark Corporation
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Sellmark Corporation is a company that values customer satisfaction. They offer high-quality products, such as the Thermion XP50 and Accolade XP50s, which have received positive reviews from customers. The company stands behind its products with an impressive 3-year warranty. When issues arise, Sellmark's customer service team works to resolve them promptly, often exceeding customer expectations by providing brand new replacements rather than repairs. While some customers have experienced delays in communication, the company is committed to making things right and has been known to respond to concerns and complaints in a timely manner. Overall, Sellmark Corporation prioritizes customer satisfaction and provides excellent service to ensure a positive experience for its customers.
We are not happy with some of the products. When the product cost 20.00 and it is bad out of the box, 3 in the past month, we are small and sell maybe 15 a month, I have to pay 10+ for shipping, at $20.00 and hour for employee handling, we lose money trying to resolve a bad product.
I am very impressed with the customer service! I had a thermion xg50 that I was having trouble with image clarity. I sent it in for warranty repair and they said it wasn’t repairable so they sent me a brand new thermion 2 xp50 pro and had it to my door 14 days from the time I shipped my old one. They have a customer for life! Thanks for great communication and service!
I could not be happier with my experience with Pulsar and Sellmark. Bought a Thermion XP50 and a pair of Accolade XP50s in late 2020. Both optics worked very well in the time that I had them, but earlier this year i started having issues with the LRF in my Accolades. I sent them in for repair, and they sent me a BRAND NEW and FULLY UPDATED optic (Merger XP50). Not only did they exceed my expectations, but they had it shipped to my door in less than a month from the time I sent it in. Thank you so much for producing a high quality optic with excellent customer service and an incredible 3 year warranty.