About East Texas Slab Masters | Foundation Repair
East Texas Slab Masters is a well-regarded foundation repair company in East Texas, known for its innovative methods and skilled professionals. Over the years, the business has built a solid reputation among real estate agencies, builders, and homeowners alike. Many customers have praised the team for their professionalism and efficiency in handling foundation repairs. They are known for providing clear communication about the work needed and addressing customer concerns promptly. Recently, clients have shared positive experiences with the team. Customers have appreciated the timely responses, with Max Vestal even coming out the same day to assess issues. He explained the work clearly and took pictures to show progress when clients couldn't be there. The crew, including Sid, has been described as nice, helpful, and dedicated, often going above and beyond to ensure satisfaction. However, some clients have mentioned past frustrations with communication regarding scheduling quotes and follow-ups. Despite this, many highlight the quick and effective work on their properties, as well as the commitment to making things right, especially when problems arise, such as termite and water damage. Overall, East Texas Slab Masters is recognized for its high-quality work and dedication to customer satisfaction. Many clients recommend the company for foundation repair needs, citing great experiences with the team and the results of their work. For those seeking reliable foundation solutions, East Texas Slab Masters remains a prominent choice in the region.
I have heard so much good about Slab Masters, but after dealing with them, I have been disappointed. The home we are renting needs some leveling done and the owner wants Slab Masters to do the job considering they have leveled part of the house before. Because the owner lives out of state, I called them to set it up. I have have called over a dozen times and was promised twice that someone would show up to quote, which ended with a no show and no call explaining why both times. After calling back and getting someone on the phone. I was able to get the owner to come and quote the house, after having to specifically ask for him. He was very nice. After he quoted the house, he gave a round about number for the job, I contacted the owner of our house and they were in agreement of the price. I have yet to see anything on paper, with the quote amount. Not even an email and I sent Sid my email info to send me the quote info weeks ago. I have called several more times and have left messages with no return call. This is very unprofessional. I run my own small business and I don't think this is acceptable. If you are too busy and can't do the job.... say so, but don't leave someone chasing after you for your business. The only reason I haven't moved on to another company is because the home owner insist on using this company because they have done prior work here. I love supporting small businesses and I would love to see this made right.
I recently had the pleasure of working with East Texas Slab Masters, and wanted to share my positive experience with their services. From start to finish, they showcased professionalism, expertise, and dedication to delivering top-notch repair solutions. Their team demonstrated exceptional knowledge and skill in assessing and addressing my driveway foundation issues. The team was responsive and attentive to my concerns and inquiries. They provided detailed explanations, outlining the steps required for the repairs and addressing any questions I had promptly The repairs were completed within the estimated time frame, and the team even left the worksite clean and tidy, demonstrating their commitment to professionalism and customer satisfaction. Their expertise, exceptional customer service, and commitment to excellence set them apart from the competition. If you require foundation repair services, look no further. East Texas Slab Masters is the company you can trust to deliver outstanding results.