I went in today for a $50 dollar cut and blow dry which includes a shampoo and style. The stylist, I'm not going to call her out, cut my hair dry, it took 15 minutes, and said 'okay, I'll walk you up front'. I even tipped her! I am such an idiot. I should have spoken up but I am too much of a people pleaser, I guess. The cut is acceptable now, I hope it is after I wash and style it. Saddened & disappointed because getting a haircut should ideally be a pleasant experience. Nobody cares about customer service anymore.
September 2023
I'm going back to see Jeanne! She fixed me up several months ago, but I got down, so I started dying my hair black. I can't wait to see her again, she is THE BEST!! This will be a drastic change, but I trust her!
May 2023
I really like my stylist. His area is always tidy, and he makes sure that I am comfortable.The management needs work, and this is apparent to the clients. The staff seems to be taking calls and assisting with check invoices and over compensating their duties.Arriving late is a big I infraction as you may receive a rushed service. I suggest apologizing and then rescheduling.
I went in today for a $50 dollar cut and blow dry which includes a shampoo and style. The stylist, I'm not going to call her out, cut my hair dry, it took 15 minutes, and said 'okay, I'll walk you up front'. I even tipped her! I am such an idiot. I should have spoken up but I am too much of a people pleaser, I guess. The cut is acceptable now, I hope it is after I wash and style it.
Saddened & disappointed because getting a haircut should ideally be a pleasant experience. Nobody cares about customer service anymore.
I'm going back to see Jeanne! She fixed me up several months ago, but I got down, so I started dying my hair black. I can't wait to see her again, she is THE BEST!! This will be a drastic change, but I trust her!
I really like my stylist. His area is always tidy, and he makes sure that I am comfortable.The management needs work, and this is apparent to the clients. The staff seems to be taking calls and assisting with check invoices and over compensating their duties.Arriving late is a big I infraction as you may receive a rushed service. I suggest apologizing and then rescheduling.