About Ben Maines Air Conditioning, Inc.
Ben Maines Air Conditioning, Inc. is a highly-rated heating, AC, and geothermal company located in Longview, TX. They are known for their exceptional service, as many customers have consistently given them five-star ratings. The company employs skilled HVAC technicians who can handle repairs and replacements for air conditioners, heat pumps, ductless mini-splits, and furnaces. Customers have praised the company for their dedication to providing excellent service, even when they couldn't afford a replacement right away. Ben Maines Air Conditioning, Inc. went the extra mile to keep an old HVAC unit running until the customer could afford a new, energy-efficient unit. The company's customer service is highly commended, with interactions from schedulers to technicians to installers being described as incredible. Customers have appreciated the professionalism, kindness, and understanding of the Ben Maines Air Conditioning, Inc. team. One customer shared their experience of working with the company during a heatwave, when their A/C had been out for over two weeks. Ben Maines Air Conditioning, Inc. quickly sent a tech the very next day, who was able to identify the problem and provide a solution. The installers were prompt, professional, and courteous, leaving the customer's home clean after the installation. Another customer chose Ben Maines Air Conditioning, Inc. after being disappointed with their previous AC company of 23 years. They were pleased with the professional and courteous installers who left the home clean after the installation. In summary, Ben Maines Air Conditioning, Inc. is a reputable and reliable HVAC company in Longview, TX. They are praised for their exceptional customer service, skilled technicians, and professionalism. Customers have appreciated their dedication to providing five-star service, even in emergency situations. The company handles a variety of HVAC repair and replacement needs and is recommended for anyone seeking air conditioning or heating service.
Ben Maines checks off every box for us.
Had them recently install a new HVAC. Bryan was thorough and patient in helping us pick the right product. Installation took less than a day, and their prices were significantly better than some local competitors without being suspect.
A week after install, system is running great in this balmy November weather. It's efficient and whisper quiet. Will hundo p call them when the other unit needs replacing.
Luke was very knowledgeable and courteous. I’m super pleased with his willingness to get the job done. Another company wanted me to wait 4-5 weeks for a part to be ordered. Luke got the part and returned quickly to repair my unit. It’s rare to get a same day service appointment and have it repaired the same day. Thanks you guys
Called Ben Maines to get a second opinion after another service provider diagnosed a failed compressor and costly repair. Luke showed up promptly, was very professional, and with a little extra diagnostic work figured out I had a different issue that was much cheaper to fix. Highly recommend!