Reviews for Charlie Clark Hyundai Service
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Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 7AM - 5PM
Sunday: Closed
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online appointments at-home services auto pickup and delivery customer shuttle shop products online waiting rooms financing service observation window accepts credit cards free wi-fi gender-neutral restrooms latinx-owned veteran-owned offers military discount open to all
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Facebook: 3.8/5Charlie Clark Hyundai Service
2420 Jacaman Rd, Laredo
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When I initially started working with this dealership things seemed to be going well. However, once I arrived at the dealership I was given the run around. There was no communication and it was after waiting for about 2 hours that the finance manager came up to me and asked if I had been helped or if everything was okay. I had apparently been forgotten. I already had an approval. However, the dealership submitted information for the car that I had indicated I was no longer interested in. No one seemed to know what was going on. I was quoted a very high monthly payment and kept being given a whole bunch of excuses from the employees I was working with. The following day,...read full review
Bad customer service, wouldn't recommend this not even to my worst enemy. They look for their own benefit
Palisade not worth it. Horrible. Had so many problems with in 2 days of getting it. Dealership didn’t care n the 1800# didn’t do much. Didn’t even last 7mths with it. Didn’t feel safe in it n I tripped and fell due to the weather trim being loose n part never came in. Dealership didn’t care &1800 didn’t care either. Had to trade in due to so many different issues in 7 mths. Had5-6 different issues in just 7mths. Would not recommend at all. Horrible service. Also a sales manager is very condescending when you bring up concerns. You set up appt with gm n he was not even aware n then they said he was not available when I had set up an “appointment”...read full review