About HOOK'D TOWING AND AUTOCARE, LLC
Hook'd Towing and Autocare, LLC is a local towing company that offers emergency roadside services and repair solutions, making it a convenient one-stop shop for automotive needs. They provide a range of services, including new tire and rim sales, installation, balancing, and suspension alignment. New customers receiving repair work can enjoy waived towing and diagnostic fees on their first service. The owner, Chris, is known for his knowledge and transparency, ensuring customers are informed throughout the process. Many reviews highlight the prompt service and fair pricing, with one customer expressing satisfaction after having their car towed and repaired within hours. The towing staff, like Jeremy, are praised for their care in handling vehicles during towing. Additionally, the company fosters a family-like work environment, emphasizing hard work and good customer service. Overall, Hook'd Towing and Autocare is recognized for its understanding, professionalism, and commitment to quality service in both towing and repairs.
I broke down over the weekend and needed my car towed home, so I called Hook'd Towing. Chris the owner called me and said they can tow my car and could possibly fix the issue. I explained what my car was doing and he stated he would like to tow it to his shop and diagnose it to see if they can fix it. Jeremy took excellent care of my vehicle while towing.Not even a few hours after they had my car they diagnosed the problem and said they can get it fixed by 4pm that day. Before the end of the day I was able to drive my car back home with warranty and free adjustments.Chris is very knowledgeable and was transparent with me every step of the way. The price for my fix was...read full review
Man I hated that they towed me but I’m am so glad they got me out of there when they did. They’re very by the book and an upstanding company that’s really understanding. Thanks guys and gals!!!Service: Car towing
I worked here for sometime but had to leave due to some issues in my personal life , was one of the best work experiences here ! Very nice and friendly family type environment , owner was always nice and understanding and just wants his employees to work hard ! If you are money motivated and hard working, this is the job for you . They care about doing things the right way and good customer service