About J&A Towing and Recovery
Reviews for J&A Towing and Recovery
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
J&A Towing and Recovery is a family-owned and veteran-led business that provides 24/7 professional towing and recovery services in the Bell County, Texas area. With a team of fully licensed and insured professionals, they offer a range of services including emergency towing, flatbed towing, and roadside assistance. Customers have praised the staff for their kindness, helpfulness, and professionalism, with one reviewer highlighting how Art went above and beyond by traveling from Killeen to Gatesville in the middle of the night to retrieve a vehicle and deliver it safely. Another customer appreciated Clem for being friendly, answering questions, and keeping them updated during the tow. The team’s quick response and caring attitude help provide relief during stressful situations, ensuring vehicles are handled with care and delivered safely. The company takes pride in prompt service and customer satisfaction, with staff members like Art and Victor earning special appreciation for their dedication and professionalism.
My rental Tesla ran out of charge 5 feet from charging station and Leon came to assist. The Tesla was completely dead so Leon patiently figured out how to jump start the car through the frunk. The wires were hidden deep within but he managed to: get to them, jump the car, charge the car and eventually save the day. I was a few minutes away from giving up and having Hertz tow the car (with all my stuff inside inaccessible because doors would not open from outside). However, Leon was incredible and persisted to solve the issue. If you’re in need, please give them a call ASAP! Thanks Leon!!!
Victor with J&A Towing’s service should be the industry gold standard for service. Victor was prompt, on time, service and client focused, took pictures of the vehicle, explained the process, hooked the car up, took it to the dealership, filled out the paperwork and left the key in the drop box for us. He sent us a picture of the form and key at drop off, communicated consistently before, during and after the tow, was courteous and considerate. I will always request this company and specifically Victor for any future needs and I recommend everyone else do the same. Definitely way above the industry standard!!! Highly recommend Victor and J&A Towing.
Victor picked up my truck with no problems and even gave me a ride to the shop with my truck. 10/10 service from him. I’ll definitely be giving them a call back if I need to, I just hope I don’t need to.