This company continues to outshine its competitors! Just had a new 5-ton heat pump installed yesterday. Eric, our technician, was friendly and professional as always. Our installers, Levi and Carlos, were just as professional and performed a clean, neat install both indoors and out! And back at the office Sheana manages it all with the same professional courtesy!
May 2026
AC stopped working Sunday night. Called and left a message and they call first thing Monday. Tech was here in less than an hour and went straight to analyzing the problem. Finally figured out it was the overflow pan that was full and the system was stopping it from working. He unplugged the line and emptied the pan of about 12 gallons of water. Found the coil was freezing and checked the Freon. Had to add 5 pounds because the system had leaked down after many years. Tech was smart and personable and will request him in the future is we need it. Highly recommend State Aire, they are honest and quality oriented. They have the parts on the truck and their pricing is fair.
April 2026
We have had service from State Aire for 5 years and we have always experienced fantastic, top-of-the-line customer service, from the phone calls to the service technician visits to our home. Eric took care of our spring maintenance service today and once again, did a great job! He is very knowledgeable, provides answers to all questions and is courteous! Thank you State Aire for being the BEST!!
This company continues to outshine its competitors! Just had a new 5-ton heat pump installed yesterday. Eric, our technician, was friendly and professional as always. Our installers, Levi and Carlos, were just as professional and performed a clean, neat install both indoors and out! And back at the office Sheana manages it all with the same professional courtesy!
AC stopped working Sunday night. Called and left a message and they call first thing Monday. Tech was here in less than an hour and went straight to analyzing the problem. Finally figured out it was the overflow pan that was full and the system was stopping it from working. He unplugged the line and emptied the pan of about 12 gallons of water. Found the coil was freezing and checked the Freon. Had to add 5 pounds because the system had leaked down after many years. Tech was smart and personable and will request him in the future is we need it. Highly recommend State Aire, they are honest and quality oriented. They have the parts on the truck and their pricing is fair.
We have had service from State Aire for 5 years and we have always experienced fantastic, top-of-the-line customer service, from the phone calls to the service technician visits to our home.
Eric took care of our spring maintenance service today and once again, did a great job!
He is very knowledgeable, provides answers to all questions and is courteous!
Thank you State Aire for being the BEST!!