About ACE Electrical Services, INC
ACE Electrical Services, INC. is a family-owned and operated electrical contracting company serving the Katy/Greater Houston area since 2003. The company specializes in commercial and residential repairs, providing quality service and affordable pricing. Their staff is trained and screened to ensure that work meets or exceeds electrical code requirements. Customers consistently praise the company's prompt and honest service, with many noting significant savings on repairs. Reviews highlight the professionalism, courtesy, and strong work ethic of the technicians, who offer detailed explanations and answer questions effectively. Recently, ACE Electrical Services completed an assessment of the feed to an AC unit, with technicians Pablo and Alexis investigating and correcting the problem. Customers have noted the courteous, polite, and professional service, expressing their willingness to use the company again. They also installed a whole-house generator, overcoming unexpected challenges while maintaining consistent follow-up, ensuring the project received the necessary attention. One customer appreciated how ACE took the time to work through a unique situation that others were unwilling to handle, with a technician spending hours providing recommendations for future issues. Customers have shared their satisfaction, with one noting that ACE fixed all the problems caused by a previous electrician and completed the job in just two days, a task that took the prior electrician almost five months. Another customer expressed gratitude for the timely diagnosis and repair of a major electrical issue with their A/C, emphasizing the importance of quick service during the Texas heat. ACE is often the first call for electrical needs, earning a strong reputation for reliability and excellence.
I called them to install level 2 charger to charge the vehicle on 48 amps mr joel told me 6/3 romex is good enough to carry load upto 60 amps which he was right in certain way that wire is not good for continous load for 7 to 8 hours i m not an electrician i didnt know that but he has the license he could recommend me the right thing which he didnt and install 6/3 in my house and now everytime i charge on 48 amps circuit breaker and the charger and cables almost burn when i touched the breaker it almost burn my hand that is not safe i called and talked to him which he dont wanted to talk but istill be nice to him and told him to install the right wire which he said o have to pay 250 i told him to help me out in a consideration that i didnt know and u didnt know and lets make it in 100 but he refuse it and told me that what happens when i try to save money i provided everything branded for the job he even offered me 1 year labour warranty but now he rufuse everything and was telling me that people pay 900 for the job i did you a favour well my question is why you accepted the job when i said i bring breaker and rececptacle and you are the one qouted me 250 i didnt force u on a gun point to do that job in that price charging 250 for 45 minutes labour only is not fair then i dont know what is fair i never negotiated all i said that time i bring the breaker and you bring the wire and i trusted you expertise since you are certified electrician not me so please beware guys do yoyr own research before you call these electrician they dont know or dont tell right thing to customers and later on not trying to help ot for there own mess up i put everything in explanation because i dont wanted to do that but unfortunately i have to do it cause i think joel needs to consider the issue and installing not enough wire for the continous load and you all can search if u think i m lying or making up the job is for ev charge he knew it from the get go he is the one who agrees that i bring the material and he bring the wire he is the one who qouted me the labour he is the one who recommended me that wire but now suddenly i m a bad guy cause i brought my own part u know what your reply will be the same if you bring your parts if i called you for an issue so i m sorry that i have to do this but i want everyone to know to do the right thing when calling this company i wont recommend this company because of neglegance and ignoring people after doing wrong job now i have a bad wire bad in house i cant use that charger to fast charge because of safety issue.
Excellent service - Joel is fast, knowledgeable, professional and courteous. I highly recommend Ace Electrical