I had an excellent experience with BRIANNA at Ulta. She was incredibly knowledgeable about the products and took the time to understand my needs before making recommendations. Her expertise helped me find exactly what I was looking for, and she answered all of my questions with confidence and professionalism. Beyond her product knowledge, Brianna provided outstanding customer service. She was friendly, patient, and genuinely interested in making sure I had a great shopping experience. It’s clear that she cares about her customers and takes pride in her work. I truly appreciated her help and will definitely look forward to working with her again on future visits.... read full review
May 2026
Let me say this about my experience today.
I am not a makeup or fragrance connoisseur, nor do I always know exactly what I want. What I truly appreciate is customer service that operates at the highest level, where the focus is more on helping the customer find what they love than simply making a sale.
Today, that was exactly my experience.
Since it was my birthday, I started this journey around 1:00 p.m. I was assisted by Amy, who helped me begin the process of figuring out what was missing from my fragrance collection. I was torn between several options, so I told her I needed to go home, find the bottles I currently... read full review
May 2026
I had a great experience here. I don’t know a ton about makeup, but Rasheeda helped me find exactly what I needed. And a young Hispanic woman, whose name I unfortunately don’t know, did my make up and showed me how to apply my new products.
I had an excellent experience with BRIANNA at Ulta. She was incredibly knowledgeable about the products and took the time to understand my needs before making recommendations. Her expertise helped me find exactly what I was looking for, and she answered all of my questions with confidence and professionalism.
Beyond her product knowledge, Brianna provided outstanding customer service. She was friendly, patient, and genuinely interested in making sure I had a great shopping experience. It’s clear that she cares about her customers and takes pride in her work. I truly appreciated her help and will definitely look forward to working with her again on future visits.... read full review
Let me say this about my experience today.
I am not a makeup or fragrance connoisseur, nor do I always know exactly what I want. What I truly appreciate is customer service that operates at the highest level, where the focus is more on helping the customer find what they love than simply making a sale.
Today, that was exactly my experience.
Since it was my birthday, I started this journey around 1:00 p.m. I was assisted by Amy, who helped me begin the process of figuring out what was missing from my fragrance collection. I was torn between several options, so I told her I needed to go home, find the bottles I currently... read full review
I had a great experience here. I don’t know a ton about makeup, but Rasheeda helped me find exactly what I needed. And a young Hispanic woman, whose name I unfortunately don’t know, did my make up and showed me how to apply my new products.