Service Fusion

Service Fusion is a field service management software that helps deliver exceptional service to customers. It offers a range of features, including customer service management, invoicing and payments, inventory management, time tracking, and reporting. The software is available on both desktop and mobile apps, connecting office staff, technicians, and clients. Users have praised its seamless integration with QuickBooks, user-friendly interface, and comprehensive reports, which aid in making informed decisions. The field worker app is also a highlight, being easy to use and requiring minimal training. Many users have found the support team to be very helpful and responsive, quickly resolving issues and maintaining smooth operations. Customers who own companies with many employees have successfully trained their teams to use the system, even during system downtimes. They appreciate how the system continues to evolve with new features and updates. Overall, Service Fusion is an excellent CRM that offers great value for its price, with users highly recommending it despite some minor areas for improvement.