About Massage Haven
Reviews for Massage Haven
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 5PM
Sunday: Closed
Massage Haven offers an exceptional massage experience in a comfortable and relaxing setting. Customers consistently praise the professionalism and impeccable customer service provided by the therapists, particularly Michelle, who is noted for her extensive knowledge and caring approach. Many clients visit due to specific issues, such as soreness from accidents or chronic pain, and they appreciate the personalized attention given to their needs. Michelle is recognized for her skill in addressing tough knots and providing effective relief from tension, leaving clients feeling significantly better. Visitors have described their 90-minute massages as unrushed and well worth the time and money, often expressing a desire to return. Overall, Massage Haven is highly recommended for anyone seeking a reliable and attentive therapist dedicated to improving their clients' well-being.
Michelle does an excellent job on trigger point massage. I had a severe area that she was able to help both on my left shoulder blade area and my left lower back. Very nice atmosphere with pleasant music. Appointment ran on time so not sure the complaints on that from others.
I was returning a chair that I bought through a third-party vendor. Osaki was unable to process the refund due to a seller portalerror. I had four or five extended chats with this vendor where they asked the same questions over and over and over again. they kept assuring me that it was being escalated and would be taken care of.
During that time, I was also emailing Jeff at Osaki and he was very helpful trying to do whatever he could.
He exhibited customer service that was extra mile through many emails
We have really enjoyed our massage chair except for the wear of the vinyl. We have used it lightly and feel that the durability of a $3000 chair should endure 5,10,15 or 20 years. We currently have to face it towards the corner. I inquired about replacing at least the front cover, but they do not make the color tan any longer.