Creative Nails is a business owned and operated by a mother-daughter team. Clients praise the friendly and patient service provided by the staff, who are described as kind and calm, especially when working with children. The salon prioritizes cleanliness and hygiene, using sanitized tools in packaged form and liners for pedicures. Customers appreciate the quality of the work, with particular compliments on shellac manicures and pedicures. The staff, including Hannah, are known for being thorough, taking their time, and providing excellent service, even on busy days or holidays.
While generally satisfied with the service and results, some clients have noted a discrepancy in pricing. For example, a customer who had a previous set of nails on felt that the initial price quote was different from the final charge, due to the decision to reuse the existing nails. The customer believed that the price increase was not clearly communicated beforehand. Additionally, some clients have experienced a religious aspect during their visits, with staff engaging in conversations about God, which may not be suitable for all customers. Overall, Creative Nails offers quality nail services in a clean environment, with staff who are attentive and dedicated to their work.
