About Goode Air Conditioning & Heating, Inc.
Goode Air Conditioning & Heating, Inc. has been a trusted business in the Humble, Kingwood, Atascocita, and surrounding areas for over 40 years. They provide HVAC maintenance, repair, and new system installation for various brands, as well as indoor air quality systems like dehumidifiers, UV lights, and ventilation systems. Customers appreciate the company's professionalism, accountability, and honesty. Technicians are known to be knowledgeable, clean, and trustworthy, while office staff is friendly and helpful. Recent reviews highlight their prompt response and excellent customer service. One customer praised the technician Tyler for being upfront and accurate in assessing their system, leading to quick installation of a new system. Another mentioned the technician's punctuality, friendliness, and thorough explanations, emphasizing the professionalism of the staff. Additionally, a customer was pleased with Andres Limon, who quickly resolved their unit issue with respect and friendliness. Long-time clients recommend Goode Air Conditioning & Heating for its outstanding service and dedication to customer satisfaction.
From the start of the process Goode AC was detail oriented and prompted. I solicited 3 AC companies for bids on a new system via the BBB website. Evan from Goode AC called me the same day which was a Saturday. He spend 30 minutes of his free time chatting about options. When he came out to perform the prebid survey he spend an hour measuring every room and collecting all the data necessary to calculate the size of unit I needed along with duct sizes etc. He was the only contracted that presented a bid that downsized my AC unit to 3.5 tons from 5 tons and as able to back up his assessment with data. Both other contractors spend under 30 minutes in my house, did a Thumbsuck calculation and recommended a 5 ton unit. Goodes pricing was competitive. 4 days before my install the old AC failed. I called Evan to let him know he had more flexibility on installation as we didn't require the AC unit at night between install days. He automatically volunteered some window units which he came and installed himself again on a Saturday! The install team was prompt, professional and friendly. They worked hard and focused on minimizing the impact to us. They were happy to talk details with me the engineer. They cleaned up after themselves and took pride in the work they did. This experience has made me an advocate for Goode. I will use them for all future AC and heating needs and strongly recommend them to anyone mentions the words Air conditioning.