Richardson Mortuary

Oct 2025

This one star doesn’t even do justice for this place. My uncle was in the care of this business for what felt like forever back in 2023. He passed away and they received his body not long after, had him for two weeks before we had a viewing and the person I saw in that casket was indescribable, and on top of that we opted for cremation which took 6 MONTHS. My uncle was so swollen I could barely recognize him and he was green at the viewing! It was hot when we walked in there and we were told they were fixing the AC. I don’t know how long it was out for or if it ever even worked before then. There was a dog cage off to the side of the viewing room and the environment...read full review

May 2025

I never had any interaction with this place but the videos going around on the internet shows me all i needed to see. Absolutely horrific! The owners and operators need to held accountable for the way they treat the deceased.

Feb 2022

Worst experience of my life. My husband died in Summer 2021. I was very distraught while at funeral home giving my husband's info. When I got home I realized I gave them the wrong social security number. Later that day, I called the funeral home and gave them the correct social security number in hopes all paperwork would be processed in a timely manner. So weeks pass and I get no updates. I need the death certificate to handle a lot of my late husbands affairs. So I call funeral home and the woman says that the social security number gave her errors when trying to process. Mind you, I had already called and clarified this information with them weeks before. When I let her know that , she acted like that call never happened. This delayed a lot of important insurance issues. I was so devastated they did not follow up with me. They should know how important the death certificate is. This woman who asked to be called sister has no sense of humanity or compassion and is definitely in the wrong business. I picked a casket for my husband that would match the pall bearers. This sister woman calls me some days later and says it is not available anymore. So I reached out to the pastor that was conducting the funeral and he said he could get me the right color casket. This sister woman calls me and scolds me about my phone call to the pastor and that she would provide the color I selected. Is this how a grieving wife is supposed to be treated? Regardless, the wrong color casket was still used at the funeral, which upset me even further. She also spoke very disrespectful to me about trinkets that were brought to the funeral home to be filled with my husbands ashes. I can't control how many people want trinkets filled. Yet, I was spoke to like it was my fault. This entire experience was horrible and I felt 100 percent disrespected in my time of grief. I would never recommended this business to anyone who has lost a family member.