About Medella Urgent Care
Medella Urgent Care offers friendly and professional medical care in a welcoming environment. Patients find the service efficient, with staff who are willing to answer questions and explain diagnoses clearly. The clinic is known for minimal wait times and helpful staff, making the visit smooth and stress-free. The check-in process is streamlined, especially for returning patients, and insurance is accepted to make visits easier. The team, including the caring doctor and attentive front desk staff like Shamiya, provides compassionate care. Whether treating injuries like a soccer-related leg injury or addressing issues such as clogged ears, Medella Urgent Care ensures prompt and thorough attention. The staff's kindness and professionalism leave patients feeling well cared for and satisfied with their experience.
I have been to this location several time over the years for myself and my family. I took my mother in today for x rays.
Everyone was very friendly and efficient. There were 2 families before us and we were seen 20 or so minutes after getting all the paperwork complete.
They were patient with her explaining what happened and me filling in the missing information. The nurse and PA were super thorough with my Mom and I.
We get her x ray done and got a call back a few hours later with results. PA stayed on the phone until all my questions were answered. They have been an answer to prayer.
Very cordial staff, from the front desk to care. They listened to my issue and reacted with urgency and an excellence of professionalism I had not expected from an urgent care facility. I wasn't treated like just another walk-in or like someone they had to deal with just to get through the day.
Put simply, I would definitely recommend if you need an urgent care stop the area. 5 stars.
Friendly and helpful staff. My go to urgent care in the spring area.