Reviews for Massage Envy

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  • May 2026

    Super pleased with the customer service. The front desk young lady (silvia). Was very helpful, professional, sweet and had the best personalily. This is one of the reasons I will be back.

    I came here a few years ago and the front desk lady was very rude and im assuming thought I could afford a massage but looked down on me and was very dimissive and careless......

    Thank you Silvia for everything!

  • September 2025

    VERY HORRIBLE SERVICE. I CALLED AND A WOMAN NAMED CAM OR KAM KEPT PICKING UP PHONE AND HANGING IT UP IN MY FACE. THIS WAS DONE MULTIPLE TIMES. I HAD TO CALL FROM SOMEONE ELSE'S PHONE AND THEN SHE IMMEDIATELY ANSWERED WITH A FRIENDLY GREETING. WHEN SHE FOUND OUT IT WAS ME AND I CONFRONTED HER ABOUT WHY WAS THE PHONE BEING PICKED UP AND HUNG UP SHE STATED SHE DIDN'T KNOW HOW TO HELP ME. SO THAT MEANS SHE ALREADY KNEW WHO I WAS BASED ON SEEING MY PHONE NUMBER. AND IT WAS BECAUSE I HAD BEEN CALLING MULTIPLE TIMES TO TRY TO GET AN UPDATE ON A REFUND. THAT WAS VERY RUDE FOR HER TO JUST PICK UP THE PHONE AND HANG IT UP BECAUSE SHE DIDN'T WANT TO DEAL WITH ME.... read full review

  • June 2025

    I booked a chemical peel and didn’t know what to expect. My esthetician was Brandi and she was amazing!!! My skin is glowing and everyone keeps complimenting me on my skin. Thank you!!!

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    Massage Envy

    190 Meyerland Plz Mall, Houston

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