Mac Haik Corporate Office

Aug 2025

This review is concerning the Temple, Texas Mac Haik Dodge Dealership. I brought my 2022 Dodge Ram 2500 Diesel pickup truck to the service department for my engine light on. I was charged for preventive maintenance work that supposedly fixed my truck. Long story short, I ended up bringing my truck back 7 times & the last time kept my truck for over a month & still could not fix my truck. I was lied to by staff to include the Service Advisor, Service Manager, and the General Manager. This Team was very unprofessional, rude, deceptive and liars. I purchased many vehicles in my lifetime & therefor have used many service departments. This was by far the worst experience...read full review

Mar 2021

Corporate office needs to train management on customer service! I will never use or recommend the DeSoto Dealership after what the Night Manager said to me. I did not catch his name but I can describe him. He was short and fat and his clothes were wrinkled.

Mar 2021

Was had set up to purchase a truck at Mac Haik in Victoria Tx and was told the sales people and sales managers would back to set it up. They never called (Salesman a nd two sales managers) and the vehicle I was to purchase was sold about six hours after I talked to them. what a sorry un professional bunch in Victoria