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JCPenney

3.5 135 reviews
Department Store, Women's Clothing, Children's Clothing
Overall rating
3.5
out of 5
135 reviews
5 star 42%
4 star 14%
3 star 12%
2 star 9%
1 star 23%

About JCPenney

JCPenney is a large apparel and home furnishing retailer that offers a wide range of products, including kids', men's, and women's apparel, footwear, jewelry, and accessories. The store provides customers with great deals and packages. The staff is helpful and goes out of their way to assist customers. The customer service is great. Disco is the best photographer ever and Christine was an amazing photographer. Everyone was super nice and made sure customers got the best prices. The place was clean and the pictures are such great quality.

Jan 2026
5.0
Always a great experience, from the young lady and manager on Sunday who helped us to the prices on most items ... Escalators both were broke had to walk it but over-all great customer service and a good sale
Dec 2025
4.0
Our photo session was so fun with the photographer we had. Ryan was so interactive and helpful and generous with his time. He truly made the experience turn around from what we first experienced at check in. We had an individual from our group stuck in traffic meaning we would miss our session time. I tried to be apologetic with my group being late, and the receptionist was not forgiving at all. She immediately stated “well if you’re late we will try to fit you in later but I can’t promise you anything.” Then when I asked another question, I was followed with a response of “that is not how things work around here”. This receptionist at this location, I believe… read full review
Oct 2025
5.0
We came here for a newborn photo session and let me tell you it went great!!!! COBE was such a great photographer and personable. Our newborn felt the love he pours into photography and we are so thankful we were able to get some great pictures with great service. We will definitely be back for family Christmas portraits.
Photos of JCPenney, 7925 FM 1960 West Suite 7000,  Houston
All 36 photos

Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 10AM - 9PM
Sunday 12 - 7PM

Good to know

  • in-store shopping
  • curbside pickup
  • accepts credit cards
  • private lot parking
  • bike parking

Location

7925 FM 1960 West Suite 7000, Houston, TX 77070

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JCPenney · 7925 FM 1960 West Suite 7000, Houston, TX 77070

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