About J&I automotive service & repair LLC
J&I Automotive Service & Repair LLC is a Certified shop established in 2016. Their team of experienced technicians performs a variety of repairs, including minor and major mechanical work, check engine light diagnosis and repair, and scheduled maintenance. Services offered include oil changes, computer diagnostics, air conditioning service and repair, charging system diagnostics and repair, tune-ups, cooling system service and repair, brake service and repair, and engine and transmission replacement. Customers praise the shop for its honest service, fair prices, and reliable work. They appreciate the technicians' willingness to explain the work done and their commitment to customer satisfaction.
No one wants to experience car problems however if and when I do I pray that I am close enough to go back to Rafael at J&I. That morning I found myself stranded because my starter went out. I called AAA to confirm and immediately start looking for shops nearby to get it towed. I checked around and thankfully found J&I Automotive. Rafael immediately answered with a friendly and courteous demeanor. I asked him for price of start repair and he quoted $420 (which was part $375 and labor). His price was the average price so I went with him. Upon arrival he greeted me with a smile, has the deepest dimples so you know he's not shady lol. I didn't feel like I was getting taken advantage of at all. He explained the turnaround time of July 5 in the am. Of course I didn't expect him to work on July 4th (next day) so I wasn't expecting a quick turnaround. Fortunately, Just like he estimated my car was ready the next day after the holiday at 9:11am! I love how they email you when your vehicle is ready along with the invoice to pay. This seamless process is great because once you review invoice (itemized) you just pickup car once you arrive. They also accept AMEX ! The lady that worked in office was also great, I didn't get her name but she was so politely. I felt good about everything. I recommended my sister to him because I feel he will get the job done quick fast and with a honest policy. I hope I won't be back for obvious reasons but if I do need auto repair, I'm coming back.
I had my driver side headlight not working, the important detail is that only the main bulb had stop functioning so I was avoiding having to change the whole piece, as that would be more expensive, and so I asked Mr. Colon how much for changing that part only, after giving me the price he said he will take a look first to se what type it was and finds that the bulb was loose and all it needed was to be tighten, and just like that In a matter of minutes he helped me avoid spending a couple of hundred bucks.
This is the only place I will ever take my vehicles. It’s hard to find a mechanic you can trust but I can always count on Rafael! Amazing customer service, patience and care. Fast and reliable service with reasonable prices. Best in Houston