Houston Methodist

Mar 2023

Nurse LAUREN on the 21st floor for Infusion was impeccable. She was efficient and effective with her care. After doing an assessment on my mother's veins, she obtained a smaller needle to draw labs rather than injure her continuously with a regular needle. We were out in an hour. This has never been done. Nurse LAUREN smiled as she serviced mom. She was compassionate and energetic. Why isn't this type of care given regularly? NURSE LAUREN should be training the rest of the tenured and new graduates, please help them provide true medical services.

Dec 2020

I have had numerous outpatient procedures and surgeries at the out patient center over the last 2 years. I have a complex health history Myasthenia Gravis Generalized not well controlled making anesthesia touchy and complicated . I have had nothing but the best care with Anesthesia CRNA's Solo/Erin and the Anesthesiologist. The OR team as a whole are extremely knowledgeable, professional , and kind. Anesthesia understands my autoimmune disease and the dangers it represents for me and them using paralytics and sedation. I believe the quality of care is supreme, and I trust them to keep me safe. Last surgery I had a few blood pressure issues that were handled without adverse problems. I am completely grateful for the care they provided to me . The PACU post surgery provides adequate care nurses are competent, and provide care that would be community standard or average. I don't see it or the nurses in PACU as exceptional in any way they are going through the motions. Other areas of the hospital, that I have encountered are superior to every hospital I have been in including MD Anderson. Nursing care at MD Anderson is lacking skill, expertise, and certainly compassion. Guess when you get a state job you give the minimal till you retire . There is no drive to be kind, or provide even average care. Inpatient on the 10th floor at Methodist was so exceptional as is preop ,surgery, and MRI. No comparison plus the Specialty care like Neurological thank you Dr. Nakawah and GI thank you Dr Neha Mathur pulmonologist Dr Chow, Neuro Ophthalmology Dr. Amina Malik, outstanding, compassionate, knowledgeable, kind and thorough. I understand quality care and processes have been a Critical Care RN and ED RN for 45 years now retired . Trust me I have seen it all but as a patient it's a whole different view. Thank you Methodist .

Mar 2020

I have had nothing but good experiences here - the staff is very courteous and professional and the service is prompt. My technicians have always done a good job of explaining the process/procedure/scan that I am having done so that I feel comfortable. The building itself is also very clean with plenty of seating within waiting areas.